About this Event
Bring your team and save:
1. Groups of three or more receive a 10% discount
2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs/Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session
Course Overview:
Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival but critical to the profitability and possibly the survival of the company. Being able to identify risk, assess the situation, and respond appropriately is important, and requires not only training but practice.
With our Crisis Management workshop, you will understand that a crisis can occur at any time. They will develop the skills needed for certain negative events. Also, they will be able to recognize warning signs to help avoid negative situations completely, or, if the situation occurs, better manage the crisis.
Learning Objectives:
At the end of this Crisis Management course, you will be able to:
● Plan, anticipate and avoid crisis where possible
● Manage the reputation of your organisation when crisis occurs
● Respond appropriately to crisis
● Address issues of online reputation
● Develop tools that will help support your crisis management plan
Target Audience:
Anybody who is interested in learning Crisis Management Skills
Why is it Right Fit for You?
This program is ideal if you want to proactively protect your organization from potential threats and respond confidently when challenges arise. It equips you with practical tools to identify risks early, manage workplace conflicts, protect your reputation, and implement effective crisis response strategies. Whether you are a manager, HR professional, or team leader, this course strengthens your ability to maintain business continuity and organizational resilience during uncertain situations.
©2026 MG Aussie Events. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.
Can this Crisis Management course be customized for our organization?
Yes, we offer customized in-house Crisis Management programs tailored to your industry risks, internal policies, and organizational structure. The training can incorporate your existing crisis response frameworks, real-life scenarios, and compliance requirements to ensure practical relevance. Delivery format, duration, and strategic focus areas can be aligned with your organizational resilience goals.
Contact us today to schedule a customized in-house, face-to-face session:
Agenda
Module 1 : Crisis
Info:
● Internal Risks
● External Risks
● Aggression
● Violence
● Case Study
● Module One: Review Questions
Module 2 : Workplace Violence
Info:
● Threats
● Damage
● Psychological Acts
● Physical Acts
● Case Study
● Module Two: Review Questions
Module 3 : Myths
Info:
● Violence Just Happens
● It Is Uncommon
● Problems Will Solve Themselves
● It Is Not Possible to Prevent Violence
● Case Study
● Module Three: Review Questions
Module 4 : Escalation
Info:
● Threats
● Stalking and Bullying
● Injury
● Death
● Case Study
● Module Four: Review Questions
Module 5 : Concerning Behaviors
Info:
● Disruptive
● Emotional Abuse
● Causes Anxiety
● Examples of Behavior
● Case Study
● Module Five: Review Questions
Module 6 : Domestic Violence Indicators
Info:
● Disruptive Calls
● Poor Concentration
● Bruising
● Absences
● Case Study
● Module Six: Review Questions
Module 7 : Triggers of Workplace Violence
Info:
● Reprimands and Terminations
● Financial Strain
● Loss of Loved One
● Perceived Slights
● Case Study
● Module Seven: Review Questions
Module 8 : Conflict Dangers
Info:
● Triggers
● Action Point
● Flashpoint
● Identify
● Case Study
● Module Eight: Review Questions
Module 9 : Response
Info:
● Note Areas of Concern
● Discuss It
● Report It
● Report Extreme Cases to HR/Tip Line
● Case Study
● Module Nine: Review Questions
Module 10 : Strategies
Info:
● Policies
● Programs
● Emergency Procedures
● Train Employees
● Case Study
● Module Ten: Review Questions
Module 11 : Wrapping Up
Info:
● Words from the Wise
● Review of Parking Lot
● Lessons Learned
● Completion of Action Plans and Evaluations
Event Venue & Nearby Stays
Regus - Canberra, Gateway Business Center, 233 Castlereagh Street, Level 21,, Canberra, Australia
AUD 648.27 to AUD 847.33
