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Emotions can run high in today’s workplace, but knowing how to respond can make all the difference.Join us for Staying Steady When Emotions Run High, a practical session designed for anyone who interacts with customers, patients, members, or the public. You’ll learn how to recognize what escalates conflict, manage your stress response, and use a simple 5-step framework to confidently de-escalate difficult situations.
This class is free of charge in celebration of Community College Month. Registration is required.
Call 641-422-4358 to register or register using this link: https://niacc.augusoft.net/index.cfm?method=ClassInfo.ClassInformation&int_class_id=22704&int_category_id=0&int_sub_category_id=0&int_catalog_id=0
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Event Venue
500 College Drive, Mason City, IA, United States, Iowa 50401
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Concerts, fests, parties, meetups - all the happenings, one place.
