Soft Skills Mastery: 1 Day Workshop in Birmingham

Sharpen your people skills to navigate challenges, build trust, and thrive in modern business environments.
About this Event

Bring your team and save

1. Groups of three or more receive a 10% discount

2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount

About the Course:

Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session

Course Overview:

In today’s corporate world, technical expertise alone is not enough — success depends on your ability to communicate, collaborate, and lead effectively. This course on Soft Skills for Professionals helps you refine essential workplace behaviors, strengthen interpersonal relationships, and build the confidence needed to succeed in diverse European business environments. Through practical exercises and real-world discussions, you will enhance your communication, teamwork, adaptability, and professional etiquette to thrive in any organizational role.

Learning Objectives:

By the end of this course, you will:

Communicate clearly and effectively across all levels of the organization.
Strengthen teamwork, adaptability, and professional behavior in dynamic workplaces.
Build emotional intelligence to manage relationships and resolve conflicts smoothly.
Develop critical thinking and problem-solving abilities for better decision-making.
Present yourself with professionalism and confidence in any business situation.

Target Audience:

Working professionals across Europe’s corporate sectors, including managers, executives, administrators, and team members seeking to strengthen communication, collaboration, and interpersonal effectiveness.

Why is it Right Fit for You:

This course is the ideal choice for professionals who aim to enhance their interpersonal presence and effectiveness in the modern European workplace. Our curriculum combines practical learning methods with internationally relevant corporate case studies, ensuring you gain skills that apply immediately in real work situations. With expert trainers experienced in global business communication, you’ll learn how to build influence, foster collaboration, and lead with professionalism. This program empowers you to create lasting impressions and stronger connections in your professional journey.

Would you like your entire team to develop stronger workplace communication and collaboration skills?

We provide in-house training programs tailored to your organization’s culture and objectives. Each module can be customized to address specific skill gaps, internal communication styles, or leadership needs. Our corporate-focused approach ensures your teams gain practical, measurable improvements that directly enhance organizational performance.

📧 Contact us today to schedule a customized in-house session: [email protected]

Agenda
Module 1: Understanding Soft Skills in the Modern Workplace

Info: • Importance of soft skills in career success
• Identifying key soft skills for corporate professionals
• How soft skills complement technical expertise
• Activity

Module 2: Effective Communication Skills

Info: • Building clarity and confidence in verbal communication
• Improving listening and questioning techniques
• Adapting communication styles for multicultural settings
• Role play

Module 3: Teamwork and Collaboration

Info: • Building trust and synergy in diverse teams
• Managing group dynamics effectively
• Contributing positively to team objectives
• Group activity

Module 4: Emotional Intelligence and Interpersonal SkillsModule 4: Emotional I

Info: • Developing empathy and understanding emotional cues
• Managing conflicts through positive interaction
• Strengthening workplace relationships with respect and trust
• Case study

Module 5: Time and Priority Management

Info: • Managing workload efficiently under pressure
• Setting realistic goals and meeting deadlines
• Techniques for maintaining focus and productivity
• Exercise

Module 6: Professional Etiquette and Personal Branding

Info: • Maintaining professionalism in all business interactions
• Non-verbal communication and digital etiquette
• Creating a strong personal brand in corporate settings
• Activity

Module 7: Problem Solving and Critical Thinking

Info: • Structured approaches to decision-making
• Analytical thinking for resolving workplace challenges
• Using creativity and logic to generate solutions
• Scenario-based discussion

Module 8: Adaptability and Resilience

Info: • Navigating organizational change with a positive mindset
• Overcoming stress and maintaining emotional balance
• Turning setbacks into opportunities for growth
• Activity

Module 9: Leadership through Influence

Info: • Leading without authority and inspiring collaboration
• Using persuasion and diplomacy effectively
• Building credibility through trust and competence
• Interactive activity