Service design: Then, now, what’s next?

Join the Service Design Network UK for an honest conversation where we’ll be grappling with these questions and more.

Whether you’re just starting, questioning your place in the field, or helping shape the next generation of designers, this panel event offers a space to reflect, challenge, and hear from experts about what’s coming next.

Who is this for?

• Those beginning their journey into service design or considering a move into the field
• Practitioners reflecting on their role and relevance
• Educators shaping future talent
• Anyone curious about how service design is evolving

About the event

We’ve brought together a diverse panel spanning different stages of experience and perspectives - from seasoned professionals to those newer to the industry. Our speakers represent a mix of agency, in-house, and education, offering a view of service design from multiple lenses.

Panellists come from organisations including EY, Lloyds, and London College of Communication. Stay tuned on SDN UK socials to find out more.

What to expect

This session is designed to spark lively discussion. Together, we’ll explore:

• How service design has evolved over time
• The current challenges and opportunities facing the discipline
• The impact of emerging technologies like AI
• What the future role of a service designer might look like… and the must-have skills and mindsets

Expect a lively panel discussion with opportunities to connect with others in the community.

🍺 Soft drinks and nibbles will be provided.

🎟️ Ticket proceeds will be donated to charity.

Event Venue & Nearby Stays

Lloyd’s, 33 Broad St, lecture hall, East Molesey, United Kingdom

Concerts, fests, parties, meetups - all the happenings, one place.

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