About this Event
Group Discounts:
- Save 10% when registering 3 or more participants
- Save 15% when registering 10 or more participants
About This Course
Duration: 2 Days (9:00 AM – 5:00 PM)
Delivery Mode: Classroom / In-Person Workshop
Language: English
Credits: 16 PDUs / Training Hours
Certification: Course Completion Certificate Provided
Refreshments: Lunch, tea/coffee, and snacks included
Course Overview
Retail Sales Planning and Forecasting is a hands-on, practical program designed to help retail professionals take control of store performance. The course simplifies sales forecasting and planning using a clear step-by-step approach. Participants learn how to analyze key sales data, build effective sales plans, allocate resources efficiently, and anticipate challenges before they impact profitability. With real-world retail best practices and practical exercises, this course enables learners to improve sales performance, manage staffing and finances better, and reduce reactive decision-making.
Learning Objectives
After completing this course, participants will be able to:
- Explain the importance of sales forecasting in retail
- Create accurate sales forecasts for retail stores
- Analyze key performance and profitability indicators
- Develop effective sales strategies and tactics
- Plan and organize store resources efficiently
- Apply retail planning best practices
- Build staffing and resource management plans
- Prevent unforeseen cash flow and operational issues
- Convert forecasts into actionable sales plans
- Identify risks and develop contingency plans
- Adjust plans based on performance analysis
Target Audience
- Retail Store Managers
- Retail Store Owners
Why Choose This Course?
This course is ideal for retail professionals who want practical, results-driven tools rather than theory. It breaks down complex sales forecasting and planning concepts into an easy-to-follow process that can be immediately applied on the job. Designed by retail experts, the program focuses on real store challenges such as improving profitability, managing resources, and avoiding last-minute firefighting. The hands-on approach, practical exercises, and ready-to-use planning tools ensure participants leave with confidence and actionable skills to improve overall store performance.
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Want to Train Your Entire Team Together?
Customized group training options are available for organizations looking to upskill multiple team members at once. Team training ensures consistent planning approaches, improved collaboration, and measurable performance improvements across stores.
📧 Contact us today to schedule a customized in-house, face-to-face session: [email protected]
Agenda
Module 1: Retail Sales Forecasting
Info: • Understanding sales forecasting and its importance
• Different forecasting methods
• A simple 4-step forecasting process
• Avoiding common forecasting mistakes
Module 2: Retail Sales Planning
Info: • Defining store sales strategy
• Building key components of a sales plan
• Selecting effective sales tactics
• Retail planning best practice examples
• Practical application activities
Module 3: Resource Planning
Info: • Impact of poor resource planning
• Efficient utilization of store resources
• Resource classifications
• Creative resource utilization, including the role of the store manager
Module 4: Sales Planning in Action
Info: • Identifying key performance indicators (KPIs)
• Understanding KPI cause-and-effect relationships
• Scenario-based planning and corrective actions
• Measuring, evaluating, and adjusting plans
Module 5: After Sales and Follow-Up
Info: • Importance of after-sales follow-up
• Understanding customer loyalty
• Estimating customer relationship value
• Effective after-sales activities for retail stores
Event Venue & Nearby Stays
Albert Street & Metcalfe Street, 116 Albert Street Suite 200 & 300 Ottawa Ontario K1P 5G3 Canada, Ottawa, Canada
CAD 1210.17 to CAD 1551.72
