About this Event
Bring your team and save:
1. Groups of three or more receive a 10% discount
2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs/Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session
Course Overview:
Quality management is a discipline for ensuring that organizational processes, procedures, systems and practices are fit for purpose and able to deliver consistent and continuous benefits. This Quality Management training is aimed at you that would benefit from implementing quality management principles within your organization with an aim to improve the working practices of the business and consequently its success.
Course Feature:
By the end of this Quality Management training, you will be able to:
● Describe Quality Management Systems
● Recognise the value of Total Quality Management
● Practice Quality Assurance and Control
● Measure Quality and make improvements
● Apply Quality Management Tools and Techniques
Who can Attend?
Anybody who is interested in learning Quality Management Skills.
Why is it Right Fit for You?
This program is ideal if you want to build a strong foundation in quality management and drive measurable improvements within your organization. It equips you with practical frameworks such as TQM, ISO 9001, Kaizen, and the PDCA cycle to enhance efficiency, reduce errors, and improve performance. Whether you are part of operations, management, or quality teams, this course provides actionable tools to create a culture of continuous improvement and sustainable business success.
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Can this Quality Management training be customized for our organization?
Yes, we offer customized in-house Quality Management programs tailored to your industry standards, operational challenges, and internal quality systems. The training can incorporate your existing processes, compliance requirements, and real organizational case studies to ensure practical application and measurable improvement. Delivery format, duration, and focus areas can be aligned with your business objectives and quality goals.
Contact us today to schedule a customized in-house, face-to-face session:
Agenda
● Work –
Info: A fun activity that explores all of the quality management aspects covered so far and helps establish that participants can apply the principles to a given scenario.
● Introduction, Objectives and Expectations –
Info: An introduction to the subject, review of course objectives, and identification of personal objectives.
● Background to Quality Management –
Info: Identifying key events in the development of quality management and its place within organizational development.
● Quality Management Systems
Info: Understanding different systems including Total Quality Management, ISO 9001 and Kaizen.
● Total Quality Management –
Info: Exploring the eight principles of TQM and applying them to organizational practices.
● Quality Assurance and Control –
Info: Understanding QA and QC concepts and identifying their application in the workplace.
● ISO 9001 –
Info: Establishing the requirements of a quality management system adhering to ISO 9001 standards.
● Putting Quality Management to Measure and Improve –
Info: Using the Shewhart Cycle (Plan, Do, Check, Act) to measure and improve quality. Exploring continuous vs continual improvement.
● Kaizen –
Info: Understanding continuous improvement principles and reviewing the concept in practice.
● Quality Management Tools and Techniques –
Info: Identifying commonly used quality tools and how they are applied.
● Quality Management Case Study –
Info: Applying key concepts through practical case study analysis.
● Summary and Action Planning –
Info: Final activity to define key workplace improvement actions.
Event Venue & Nearby Stays
Regus - Canberra, Gateway Business Center, CANBERRA, Canberra Airport Level 4, Plaza Offices, Australia
AUD 648.27 to AUD 847.33
