$Quality Counts! \u2013 What to do with your audience and stakeholder feedback$

We will cover qualitative evaluation data - how to improve it, collect it and use it.
About this Event

Trainers: Harriet Foster

What will be covered?

We will cover qualitative evaluation data - how to improve it, collect it and use it.

This is a two part session, the first using a pre-recorded video that you watch in your own time and the second is a live, online session; both have been designed to involve active participation and need to be completed in this order.

Ideally you will have already collected qualitative data in your museum and will be able to work on this dataset as part of this training, but if this is going to be a problem, then some example data can be provided for you.

Agenda

Part 1 (completed by 20th Jan, individually in your own time and by working through a pre-recorded video, with activities to complete along the way). 90-120 minutes:

Introduction to evaluation
Introduction to qualitative data
Thinking about what feedback your museum collects
The advantages, disadvantages and limitations of qualitative data
What your data is telling you – how you might use this information
How best to frame qualitative questions

Part 2 - 29th Jan – consolidating learning and reflections so far. 2 hrs. 10 minute comfort break in the middle. Opportunity for Q&A and reflection time at the end.

Introduction to session
What are the challenges of analysing qualitative data – how can we overcome these?
Using feedback effectively
How to encourage people to ‘feed back’
How to improve the quality of what you collect

Who should attend?

Trustees, Managers, any paid or volunteer staff with a need to understand how to make use of qualitative data for advocacy, organisational learning and creating funding applications etc.

Learning objectives

To understand:

What is qualitative data
How to frame qualitative questions
How to analyse qualitative data
How qualitative and quantitative data can complement one another
How to communicate your results

Booking your space

Please note: We require you to complete the full booking form in order to confirm your eligibility for the session. The main booking form questions will appear after you have been through the 'check out' process. If you do not complete this form we will be in contact and reserve the right to cancel your ticket if we do not receive a response.

Eligibility

MDSE is funded by Arts Council England (ACE) to support museums in the South East of England within ACE’s Accreditation scheme. The South East is defined as the local authority areas of:

Bedfordshire (Bedford Borough, Central Bedfordshire and Luton Borough)
Berkshire (Bracknell Forest, Reading, Slough, West Berkshire, Windsor & Maidenhead and Wokingham)
Buckinghamshire and Milton Keynes
Cambridgeshire and Peterborough
Essex, Southend-on-Sea and Thurrock
Hertfordshire
Kent and Medway
Norfolk
Oxfordshire
Suffolk
Surrey
East Sussex and Brighton & Hove
West Sussex

We prioritise places on our training programmes for museums which are Accredited or officially Working Towards Accreditation. ACE publishes the official lists of Accredited and Working Towards Accreditationmuseums on its website. Where possible we will make places available for museums which do not meet these criteria but the number of places will vary depending on the event format.

London tickets

MDSE is working with Museum Development London (MDL) to deliver some of our training and development programmes.

If you are working or volunteering for a museum in London you are eligible to attend this session.

Terms & Conditions:

For full details of our programmes conditions, see our Terms and Conditions on our website

By booking a place on to a Museum Development South East training event, you are agreeing to the following terms and conditions:

That you are from a South East museum which is in Arts Council England’s Museum Accreditation Scheme. Where this is not applicable you acknowledge that MDSE will facilitate your attendance if availability permits and that you or your organisation will pay any fees which may apply.
It is a condition of receiving this ACE funded training that the online evaluation sent to the email address provided at the point of booking is completed by the specified deadline. This deadline is in the email notification unless a paper evaluation is specifically requested and submitted on the day of the training session.
By booking a place you agree that you will make every endeavour to attend the event and you will give us at least 24 hours’ notice if you need to cancel your booking. If you repeatedly cancel your booking without sufficient notice you agree that we may exercise our right to remove you from future event bookings.