About this Event
REGISTRATION FEE INCLUDES FREE DiSC ASSESSMENT (Explore personal motivators, strengths, stressors, and behavioral tendencies)
Eleversity: Empower to Lead
Productive Conflict: Turning Tension into Teamwork
Conflict is inevitable. When strong values, high emotions, staffing pressures, and person-centered decisions intersect, tension can either divide teams — or strengthen them.
This interactive 3-hour workshop equips leaders with practical tools to transform workplace conflict into productive, mission-aligned dialogue.
Participants will explore how their DiSC® Workplace style influences how they approach conflict. Using style awareness as a foundation, leaders will learn how to recognize behavioral triggers, reduce misinterpretations, and adapt their communication to work more effectively across differences.
The workshop also introduces two powerful conflict resolution frameworks:
Crucial Conversations – A model for holding high-stakes conversations while maintaining psychological safety, mutual respect, and shared purpose.
Restorative Practices – A structured approach to repairing harm, rebuilding trust, and restoring working relationships when conflict has caused relational damage.
Through hands-on activities, real-world scenarios, structured role plays, and peer coaching, participants will practice selecting the right conflict approach for the situation — whether the issue stems from style differences, breakdowns in safety, or damaged relationships.
By the end of this workshop, participants will be able to:
- Identify how their DiSC style shows up under stress and in conflict.
- Recognize when a conflict is a style difference versus a safety issue or relational harm.
- Determine destructive behaviors vs. constructive behaviors.
- Apply the principles of Crucial Conversations to navigate high-stakes dialogue.
- Use restorative questions to repair trust and rebuild collaboration
Event Venue & Nearby Stays
Irondequoit Public Library, 1290 Titus Avenue, Rochester, United States
USD 23.18
