Probing Questions: An Anchor in Your Gift Officer Toolbox

Our webinars provide you and your team the support, theory, and practical tools you need to excel, especially in uncertain times.
About this Event

At KDDP, we believe in consistently building out your gift officer tool box to support your best work. And one of our favorite topics is back in 2025: The Use of Probing Questions.

This webinar will provide tools in building confidence around the use of probing questions. Simply visiting with a donor is not enough. Successful gift officers are curious, inquisitive, and able to ask probing questions in an intentional and authentic way that discovers the donor’s motivations and dreams — building a deeper relationship with them over time. This webinar will explore how to make the most of a visit (Zoom, in-person or over digital platforms) through the tool of time management and the use of probing questions. We will discuss questions that support every angle of the donor cycle, and how they support the moves management process. Join us to grow your probing questions tool box! Each attendee will leave this session with practical guidance you can put into use immediately. And you’ll receive an exercise to complete afterwards that will allow you to take the strategies we discussed and build them into an actionable plan.

You may register as many members of your team as you like for one cost (instructions for how to invite team members will be included automatically at the bottom of your AnyMeeting webinar confirmation email).

Looking for CFRE credit? Full participation in any KDDPhilanthropy webinar is applicable for 1.0 points in Category 1.B – Education of the CFRE International application for initial certification and/or recertification.

Webinars are 60 minutes at 10am PST/11am MST/12noon CST/1pm EST. Participate live or purchase the recordings.

Speaker Background:

Kathy Drucquer Duff is an expert in advancement and leadership development with clients around the world. She's worked in and with institutions across the nonprofit spectrum, including education, the environment, healthcare, and social services. Her work spans training, coaching, and strategy, and is informed by a strong belief that the best investment a leader can make is in the people who carry out the work of inspiring and securing philanthropy every day.

Kathy founded KDD Philanthropy ten years ago after honing her approaching in a career that included serving as Associate Vice Chancellor of University Development at University of California, San Diego, Vice President of Philanthropy at Sharp HealthCare Foundation, and Associate Vice President of University Relations and Development at San Diego State University.

Kathy is a regular speaker for the Council for Advancement and Support of Education (CASE), the Association of Donor Relations Professionals (ADRP), and authored "Productive Conversations with Donors: A Handbook for Frontline Fundraisers."