About this Event
Group Discounts:
- Save 10% when registering 3 or more participants
- Save 15% when registering 10 or more participants
About This Course
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks, and beverages will be provided during the session
Course Overview
This course provides several useful handouts and exercises relating to absence management.
What is ‘Absence’? And how do we go about managing it and reducing it wherever we can, without falling foul of employment law?
This training has been created to help safely navigate you through the minefield of absence management, paying attention to issues of systems, procedures and organizational culture along the way. Using a selection of exercises, activities and sample documents, the course examines some traditional methods of management as well as some more contemporary and innovative ways of keeping a lid on casual absence. Participants will take away a number of practical tools and ideas to enable them to target performance improvement when back at their desks.
Learning Objectives
At the end of this absence management training you will be able to give a clear definition of what absence is outline the legal and contractual issues around the management of absence have the knowledge to manage absence and to work towards improving overall attendance at work produce a plan to review absenteeism in your team and where required, an action list to implement measures for improvement.
Target Audience
This could include; Team leaders, supervisors, managers, HR professionals and anyone else involved in the management of people or organizations.
Why Choose This Course?
Managing absence effectively is critical to maintaining productivity, morale, and legal compliance within any organization. This course goes beyond theory by combining practical tools, real-world case discussions, and actionable strategies that managers can immediately implement. It addresses not only policies and procedures but also the cultural and behavioral factors that influence absenteeism.
By attending, participants will gain structured methods to track absence, reduce costs, improve attendance, and confidently handle sensitive employee conversations — all while staying aligned with employment law and organizational best practices.
Key Benefits:
- Practical templates and ready-to-use tools
- Clear understanding of legal and contractual obligations
- Step-by-step absence management framework
- Strategies to reduce absenteeism sustainably
- Improved confidence in handling return-to-work discussions
©2026 Catils. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.
Want to train your entire team?
We offer fully customized in-house training tailored to your organization’s policies, culture, and operational challenges. The program can be adapted with your internal policies, real case scenarios, and specific absence data to ensure maximum relevance and impact.
In-house sessions allow your managers to learn together, align on consistent absence management practices, and develop a unified action plan. Training can be delivered at your premises or virtually, scheduled at your convenience to minimize operational disruption.
📧 Contact us today to schedule a customized in-house, face-to-face session: [email protected]
Agenda
Module 1: Defining Absence
Info: This helps learners clearly understand what is meant by absence.
Module 2: Types of Absence
Info: Unraveling the different types of absence and distinguishing between absence and leave
Module 3: Classifying Absence
Info: By classifying types of absence, the learner can begin to get a steer on how to manage it.
Module 4: Statistics
Info: Identifying the real cost of absence and looking at regional and sector differences.
Module 5: Reasons for Absence
Info: Considering the high level issues that have an impact on absence, like culture and job design.
Module 6: Causes of Sickness
Info: Here the national league tables of sickness causes are discussed, giving the learner the chance to reflect on their own team or company
Module 7: Absence Management – Stage 1
Info: Contracts, Policies, Procedures and Legal entitlements are all examined here, to allow learners to get a grasp of what they have to know.
Module 8: Absence Management – Stage 2
Info: Record keeping, Costing absence and benchmarking provide the chance for analysis and understanding in the context of the learner’s own organization.
Module 9: Absence Management – Stage 3
Info: Setting out the skills and interventions that managers need to apply in the effective management of absence, including: communication, professional advice, workplace issues and return to work interviewsTraditional Approaches – an examination of performance management, sick pay, discipline, recruitment and selection and how these can lend themselves to effective absence management .
Module 10: Reducing Absenteeism
Info: Through less traditional approaches, looking at ‘carrots and sticks’, targets, employee assistance, unusual initiatives and organisational culture. Recent Developments – considering the impact of ‘fit notes’ and potential pandemics.
Event Venue & Nearby Stays
regus ON, Ottawa - Albert & Metcalfe, 116 Albert Street Suite 200 & 300, Ottawa, Canada
CAD 605.73 to CAD 776.51
