About this Event
- Delivery Mode: Classroom (In-Person)
- Language: English
- Credits: 8 PDUs
- Certification: Course Completion Certificate
Refreshments: Lunch, snacks, and beverages will be provided during the session to keep you energized and focused.
Course Overview:
Many responsibilities traditionally handled by Human Resources (HR) are now part of managers’ roles, which can be challenging without the right skills. This course provides essential HR knowledge to handle these tasks confidently.
You will learn practical strategies for recruitment, onboarding, performance management, and addressing workplace issues like harassment, discrimination, and safety. Through real-life scenarios and interactive exercises, you will gain the tools to manage HR tasks effectively, support your team, and contribute to organizational success.
Key Objectives:
- Understand the evolving role of Human Resources in modern organizations.
- Learn effective hiring, interviewing, and onboarding techniques.
- Develop strategies for managing employee performance and growth.
- Address workplace issues such as harassment, discrimination, and safety.
- Strengthen leadership skills to handle disciplinary actions and terminations professionally.
- Gain practical tools to enhance employee engagement and workplace culture.
- Apply HR best practices to support compliance and organizational success.
Prerequisites:
None
Course Materials:
You will receive a comprehensive course manual including presentation slides and reference materials.
Target Audience:
Anyone interested in developing skills in Human Resource Management.
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Why You Should Choose this course ?
This course is ideal for anyone looking to strengthen their people management skills and understand the core functions of HR. It provides practical tools to handle recruitment, onboarding, performance reviews, and workplace issues with confidence. By learning modern HR practices, you’ll be better equipped to create a positive work culture, ensure compliance, and drive employee success — all in just one impactful day.
📧Ready to bring this powerful workshop to your team? Contact us at [email protected] to schedule your customized in-house session
Agenda
Module One: A History of Human Resources
Info: • A Brief History of HR
• The Role of HR Today
Module Two: The Interview Process
Info: • General Interview Format
• Types of Interview Questions
• Key Do's and Don’ts
Module Three: Employee Orientation
Info: • The Orientation Process
• Responsibilities of Management vs. HR
• Practical Tips and Techniques
Module Four: Following Up with New Employees
Info: • Daily Checklist for the First Week
• Weekly Follow-Ups
• Long-Term Follow-Up Strategies
Module Five: Workplace Safety
Info: • Understanding Your Responsibilities
• Local Safety Regulations
• Industry-Specific Safety Rules
Module Six: Addressing Harassment and Discrimination
Info: • Defining Harassment
• Common Types of Workplace Discrimination
• Responsibilities of Managers and Employers
Module Seven: Workplace Violence
Info: • Understanding Workplace Violence
• Managerial Responsibilities
• Employer Responsibilities
Module Eight: Managing Employee Performance
Info: • Best Practices for Giving Feedback
• Types of Employee Appraisals
• Using the Feedback Sandwich Method
• Encouraging Employee Growth and Development
Module Nine: Disciplining Employees
Info: • Understanding Your Role
• Exploring Available Options
• Conducting the Discipline Meeting
• Follow-Up Actions
Module Ten: Terminating Employees
Info: • Preparing for Termination Decisions
• Communicating the Decision Professionally
Module Eleven: Wrapping Up
Info: • Expert Advice and Insights
• Review of Key Topics
• Lessons Learned
• Completion of Action Plans and Evaluations
Event Venue & Nearby Stays
HQ AB, Edmonton - 98 Avenuet, 10611 98 Avenue Northwest,#9th Floor, Edmonton, Canada
CAD 565.37
