About this Event
Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks will be provided during the session.
Course Overview:
Influence is one of the most powerful professional skills in today’s workplace. This course helps participants understand the psychology of persuasion, master interpersonal influence, and communicate ideas with clarity and conviction. Through practical frameworks, interactive role plays, and real-world examples, participants will learn how to gain buy-in, handle objections, and lead conversations toward positive outcomes.
You will also explore ethical influence and how to apply persuasion without manipulation. By the end of this session, you’ll walk away with strategies to influence decisions, build trust, and create lasting professional impact.
Learning Outcomes:
By the end of this course, you will be able to:
- Apply proven persuasion and influence techniques in communication.
- Adapt messages to resonate with different audiences.
- Build trust, rapport, and credibility with clients or teams.
- Handle objections and resistance with confidence.
- Communicate ideas persuasively to inspire action.
Who Should Attend?
This course is designed for professionals who want to influence, persuade, and motivate others effectively, including:
- Sales, Marketing, and Business Development Professionals
- Managers, Team Leaders, and Supervisors
- Executives and Senior Leaders
- HR and L&D Professionals
- Consultants, Advisors, and Negotiators
- Project Managers and Client-Facing Roles
Why Choose This Course?
This course helps professionals transform how they communicate, focusing on ethical persuasion, structured storytelling, and confident delivery. Participants gain practical techniques drawn from psychology and behavioral science to strengthen everyday influence.
If you aim to boost confidence in high-stakes conversations or drive buy-in across teams, this session delivers proven strategies that work immediately.
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Bring your team and save
1. Groups of three or more receive a 10% discount
2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.
Need venue info? Contact
Looking to empower your entire team with stronger influence skills?
We offer customized in-house workshops tailored to your organizational goals and communication culture.
Contact us today to schedule a customized in-house, face-to-face session:
Agenda
Module 1: Foundations of Persuasion
Info: • Understanding the principles of influence and persuasion
• Balancing logic, emotion, and credibility in messaging
• Recognizing triggers that shape decision-making
• Icebreaker Activity
Module 2: Crafting Compelling Messages
Info: • Building a persuasive structure with clear calls to action
• Using storytelling to create emotional engagement
• Communicating benefits rather than just features
• Case Study Simulation
Module 3: The Psychology of Influence
Info: • Leveraging social proof, reciprocity, and authority
• Using scarcity and urgency ethically
• Recognizing and responding to resistance
• Quiz
Module 4: Building Credibility and Trust
Info: • Establishing personal credibility and authenticity
• Aligning communication style with audience needs
• Developing rapport and long-term influence
• Role Play
Module 5: Influencing Without Authority
Info: • Navigating power dynamics and stakeholder expectations
• Persuading peers, clients, and leaders effectively
• Using negotiation and collaboration techniques
• Activity
Module 6: Non-Verbal & Delivery Techniques
Info: • Using tone, posture, and gestures to strengthen impact
• Managing stage presence and confidence
• Enhancing delivery through storytelling rhythm
• Case Study
Module 7: Practice, Feedback & Action Plan
Info: • Delivering a short persuasive presentation
• Applying feedback from peers and facilitator
• Creating an actionable influence improvement plan
• Action Plan Review
Event Venue & Nearby Stays
Regus - Canberra, Gateway Business Center, Canberra Airport Level 4, Plaza Offices East, 35 Terminal Avenue, Canberra, Australia
AUD 528.61 to AUD 634.50
