About this Event
Certification: Upon successful completion, you receive a Course Completion Certificate
Duration: 1 Day
Format: In-person classroom training
Language: English
Credits Awarded: 8
We provide energizing snacks, refreshing beverages, and a delicious lunch to keep you fueled during the day.
Course Description:
This training program is designed for anyone responsible for managing or leading others. It offers practical, common sense techniques to help you manage workforce performance through effective communication and goal setting, boosting productivity, morale, and motivation.
Unlike traditional form driven performance management approaches, this session focuses on building the interpersonal and leadership skills needed to engage team members, support their development, and inspire high performance.
By applying the strategies shared in this course, you will gain the confidence and tools to enhance team performance, foster collaboration, and guide your people toward continuous growth and success.
Course Feature:
By the end of this Managing Performance course, you will be able to:
- Manage employee performance by setting clear, measurable, and aligned goals.
- Identify the root causes of underperformance and work collaboratively with employees to support improvement and growth.
- Recognize and communicate achievements effectively, focusing on both behavior and results.
- Foster cooperation with employees to enhance productivity, morale, and motivation.
Designed For:
- This training is open to anyone interested in developing effective management skills.
- Anyone looking to enhance their management abilities is welcome to attend this course.
- The course is suitable for all individuals who want to strengthen their management skills.
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📧Ready to bring this powerful workshop to your team? Contact us at [email protected] to schedule your customized in-house session.
Agenda
1.The Importance of Managing Performance
Info: Establishing the key elements to a managing performance approach, why this is important and the benefits it can have for a manager.
2.Making Performance Management Work
Info: Changing current perceptions to performance management and highlighting the key factors that will help make it a success for managers.
3.Setting Goals
Info: Identifying what makes goal setting work and how it underpins the entire managing performance process. Linking goal setting to record keeping to ensure effective processes.
4.Reasons for Poor Performance
Info: Highlighting the underlying factors behind poor performance and individual mindsets
5.Helping Poor Performers
Info: Focusing on behaviour and results – translating ‘attitude’ to observed behaviours and looking to create improvement opportunities. Activities that review specific workplace scenarios.
6.Developing Average Performers
Info: Knowing values and motivators, what drives performers and how to get the best out of their performance whilst still encouraging them.
7.Guiding High Performers
Info: Establishing boundaries, creating opportunities, giving feedback and knowing when to praise.
8.Managing Conflict and Discipline
Info: Resolving conflict issues and embracing the opportunity disagreement can provide. Looking at the key components of discipline and following a set structure for implementation.
9.The ‘DESC’ Model
Info: Provision of a communication model that assists participants with structuring conversations around performance issues.
10.Performance Conversations
Info: A practical activity following theoretical set-up that allows participants to practice and review the skills of effective performance communication.
Event Venue & Nearby Stays
Regus - Atlanta - 260 Peachtree, 260 Peachtree Street NW, Suite 2200, Atlanta, United States
USD 617.42
