About this Event
Certificate: Course Completion Certificate
Duration: 1 Day
Course Delivery: Classroom
Language: English
Credits: 8
Course Description:
Anyone in a position of managing or leading others will benefit from the message delivered by these managing performance training.
This training set out to help you to manage the performance of your workforce through common sense techniques that focus on the effective use of communication and goal setting to improve productivity and increase morale and motivation.
The session will steer away from the procedural, form-filling approach to performance management/appraisals and instead focus on the skills required to effectively cooperate with team members, develop their skills and ensure they feel incentivised to succeed. With the techniques outlined in this training course you will feel empowered to enhance the performance of your team and begin to collaborate with them to improve their behaviors and ability in their role.
Course Feature:
At the end of this managing performance, you will be able to:
● Manage performance by setting clearly aligned goals that are documented
● Identify causes of poor performance whilst working with employees to improve and develop
● Recognise and communicate success, focusing on behaviour and result
● Cooperate with employees in order to increase productivity, morale and motivation.
Who can attend?
Anybody who is interested in learning Managing Skills can attend this training.
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Why This Course Is the Right Fit for You ?
This course equips you with practical tools and proven strategies to effectively manage, motivate, and enhance team performance. You’ll gain actionable insights into setting goals, providing constructive feedback, and driving measurable results—all tailored for today’s dynamic workplace. Whether you lead a small team or a large department, this training helps you boost productivity, engagement, and overall performance with confidence.
📧 Contact us today to schedule a customized in-house, face-to-face session:
Agenda
The Importance of Managing Performance
Info: Establishing the key elements to a
managing performance approach, why this is important and the benefits it can
have for a manager.
Making Performance Management Work
Info: Changing current perceptions to
performance management and highlighting the key factors that will help make it
a success for managers.
Setting Goals
Info: Identifying what makes goal setting work and how it underpins
the entire managing performance process. Linking goal setting to record
keeping to ensure effective processes.
Reasons for Poor Performance
Info: Highlighting the underlying factors
behind poor performance and individual mindsets
Helping Poor Performers
Info: Focusing on behaviour and results – translating
‘attitude’ to observed behaviours and looking to create improvement
opportunities. Activities that review specific workplace scenarios.
Developing Average Performers
Info: Knowing values and motivators, what
drives performers and how to get the best out of their performance whilst
still encouraging them.
Guiding High Performers
Info: Establishing boundaries, creating
opportunities, giving feedback and knowing when to praise.
Managing Conflict and Discipline
Info: Resolving conflict issues and embracing
the opportunity disagreement can provide. Looking at the key components of
discipline and following a set structure for implementation.
The ‘DESC’ Model
Info: Provision of a communication model that assists
participants with structuring conversations around performance issues.
Performance Conversations
Info: A practical activity following theoretical
set-up that allows participants to practice and review the skills of effective
performance communication.
Event Venue & Nearby Stays
Regus - Atlanta - 260 Peachtree, 260 Peachtree Street NW, Suite 2200, Atlanta, United States
USD 309.68 to USD 617.42
