About this Event
Group Discounts:
- Save 10% when registering 3 or more participants
- Save 15% when registering 10 or more participants
Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks included
Course Overview
This intensive 1-day workshop equips you with the advanced tools and frameworks required to identify operational risks, evaluate potential disruptions, and build a strong business continuity plan for your organization.
You will explore risk assessment techniques, scenario-based planning, BCP frameworks, and communication protocols essential during crisis events. The course also includes hands-on crisis simulation, giving you practical experience in responding to disruptions and coordinating recovery activities.
Through real-world case insights, structured templates, and expert-led discussions, you will learn how to design continuity strategies that ensure uninterrupted operations, minimize financial impact, and safeguard organizational resilience.
Learning Objectives
By the end of this course, you will be able to:
- Conduct structured risk assessments using practical tools
- Build and evaluate a full Business Continuity Plan
- Develop crisis communication strategies for internal/external use
- Map critical processes and prioritize recovery activities
- Lead scenario-based planning and crisis simulations
- Activate continuity procedures during disruptions
- Improve governance and reporting for operational resilience
Target Audience
- Risk Managers
- Compliance & Audit Teams
- Business Continuity Professionals
- Operations Managers
- Quality & Process Leaders
- Crisis Management Teams
Why Choose This Course?
This course blends strategic and hands-on learning to deliver the practical skills required to manage operational risks and build resilient continuity plans. The trainer brings deep expertise in risk management, continuity frameworks, process control, and crisis coordination across diverse industries.
You gain real-world templates, structured methodologies, and crisis simulation experience to apply immediately within your organization. The workshop provides a balance of theory and actionable tools, ensuring you leave with confidence to design, evaluate, and implement strong continuity programs.
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Want to train your entire team?
This workshop can be delivered as an in-house session tailored to your organization’s industry, risk exposure, and operational needs. The training can include customized case studies, company-specific process mapping, and team-based simulations. We adjust modules and exercises to align with your internal frameworks and continuity goals.
📧 Contact us today to schedule a customized in-house, face-to-face session:
Agenda
Module 1 — Understanding Operational Risk Landscape
Info: • Types of operational risks across industries
• Impact analysis on operations, finance & reputation
• Risk triggers, interconnected risks & systemic failures
• Activity: Icebreaker
Module 2 — Risk Assessment & Prioritization
Info: • Advanced methods: RCSA, risk scoring, heat maps
• Identifying critical processes & vulnerabilities
• Quantifying likelihood, severity, and control gaps
• Activity: Case Study
Module 3 — Business Continuity Planning Frameworks
Info: • Core components: BIA, BCP, BCMS, recovery design
• Establishing continuity objectives & thresholds
• Standards & guidelines for continuity planning
• Activity: Simulation
Module 4 — Scenario Planning & Crisis Impact Modelling
Info: • Designing realistic risk scenarios for disruptions
• Evaluating operational, customer, and financial impact
• Stress testing processes with scenario outcomes
• Activity: Group Exercise
Module 5 — Communication & Crisis Response Management
Info: • Building internal/external crisis communication plans
• Roles & responsibilities during incident response
• Maintaining stakeholder confidence and transparency
• Activity: Role Play
Module 6 — Recovery, Restoration & Continuity Activation
Info: • Defining recovery tiers and process dependencies
• Activating emergency operations & alternate workflows
• Testing recovery drills and measuring effectiveness
• Activity: Action Plan Review
Module 7 — Documentation, Reporting & Governance
Info: • Creating BCP documentation aligned to audit standards
• Reporting structures for risk & continuity metrics
• Governance practices for ongoing risk monitoring
• Activity: Documentation Exercise
Event Venue & Nearby Stays
Regus ON, Burlington - North Service Road, 4145 North Service Road #2nd Floor, Burlington, Canada
CAD 605.73 to CAD 776.51
