Name: Navigating Difficult Conversations/Emotional Intelligence Deep Dive
Start: 2025-12-11T13:30:00-05:00
End: 2025-12-11T16:30:00-05:00
Location: Pellissippi State Community College - Strawberry Plains Campus

$Navigating Difficult Conversations\/Emotional Intelligence Deep Dive$

Greater employee retention. More prospects converted into customers. Less time wasted in unproductive, unhelpful conflict.
Join us for the "Navigating Difficult Conversations" workshop presented by the Workforce & Community Development of Pellissippi State! This workshop is designed to help you build the best communication and strongest relationships within your organization, business, or team.
Learn essential skills such as:
1. How to respond instead of react
2. Understanding the impact of labels we place on ourselves
3. Navigating differing perceptions
4. Developing emotional intelligence
Led by Wil Davenport, an award-winning public speaker and founder of "It Begins Within - Developing Leaders," this workshop will empower you with communication and relational skills, and address psychological barriers to development. Wil has extensive experience in managing, leading volunteers, and building his successful business, "More Than Memories." He is passionate about mentoring and helping others reach their potential.