About this Event
ShopCare Presents.....
Scott Taylor, Safety and Risk Specialist, is hosting an exclusive ShopCare workshop, delivering a behavioural approach to identifying those with bad intent and mitigating conflict in the retail space.
In-person workshop: Tuesday 17th September
We invite your retail staff, front line workers, and team leaders to join us for an in-person workshop in Auckland on 17th September. Your staff will gain an understanding of key behavioural patterns they can identify to detect and deter criminality in and around your retail space.
People with bad intent leak physiological changes and also have altered verbal responses. If your team has the ability to pick up on these changes early, it provides them with the confidence and capability to navigate situations more effectively towards safer and more positive outcomes, reducing risk.
About Scott Taylor
Scott Taylor CPP is a combined Communications Expert and Security, Safety and Risk Specialist with nearly 30 years of global industry experience. He is an international thought leader who is certified in Security Management. Scott has trained with the leading global authorities on body language, elicitation, facial micro-expressions, deception detection, word and statement analysis and a range of other related disciplines, and he is an accomplished keynote speaker.
With nearly 150,000 retail crimes reported in Aotearoa last year, this exclusive workshop is an opportunity to support your teams' wellbeing and help reduce health and safety risk to our employees and customers.
We hope your team can join us.
Selena Armstrong,
ShopCare CEO
Event Venue & Nearby Stays
Waipuna Hotel and Conference Centre, 58 Waipuna Road, Auckland, New Zealand
NZD 105.00
