Refine your professional image with workplace etiquette. Master behavioral standards, communication nuances, and what professionalism means.
About this Event

Strengthen your professional image and boost your career by mastering the unspoken rules of workplace success. In this course, participants delve into the nuances of professional etiquette, learning about acceptable and exemplary workplace behavior. With content that covers topics such as the impact of etiquette on career progression and the discussion of key areas like dress codes and communication styles, participants will enhance their abilities to express themselves appropriately and project confidence. This essential workshop equips individuals with the knowledge to navigate workplace expectations for a polished and respected professional image.

Overview

The unwritten rules of the workplace are just as relevant to your career as explicit rules and policies. It is vital that anyone interested in success quickly identify the rules that co-govern the workplace and adjust their behavior and expectations accordingly.
One particularly important set of rules is professional etiquette. In essence, everyone needs to know what represents acceptable and professional behavior, and though this varies from workplace to workplace, there are some general norms that can be expected.
This course examines a common set of unwritten rules that exist in many organizations regarding professionalism. The participants will discuss how these ideas influence recruitment, retention and advancement of key personnel. They also will explore the specific areas of professional etiquette like telephone manner, dress and style of speech that contribute to the assessments that are made about people.

Learning Objectives

At the end of this workshop, participants will be able to

Determine what is appropriate behavior at work
Establish appropriate behavioral standards with internal and external customers
Identify appropriate use of communications tools
Express disagreement tactfully
Share feedback appropriately

Who Should Take This Course

Ideal for those committed to career growth, this workshop explores the world of professional etiquette. Individuals entering the workforce, changing careers or joining a new company will learn to navigate the unspoken norms that influence success and relationships in the professional world. Through improved communication and behavior, they will build a much more confident personal image.