About this Event
- Delivery Mode: Classroom (In-Person)
- Language: English
- Credits: 8 PDUs / Training Hours
- Certification: Course Completion Certificate
Refreshments: Lunch, snacks, and beverages will be provided during the session to keep you energized and focused.
Course Overview:
Emotional Intelligence (EI) is the capacity to recognize, understand, and manage one’s emotions, while also being aware of and influencing the emotions of others. Although the foundational concepts have existed since the early 20th century, the term was popularized by Wayne Payne in 1985.
This interactive workshop empowers participants to enhance self-awareness and self-management. Developing these core EI competencies can positively impact both professional performance and personal relationships.
Key Takeaways:
By the end of this course, you will be able to:
- Understand the Emotional Intelligence competency framework.
- Evaluate your current level of emotional intelligence.
- Apply techniques to maintain a high level of positivity and energy.
- Recognize how emotions affect thinking, goal-setting, relationships, and decisions.
- Handle high-pressure situations and maintain high standards.
- Cultivate emotional resilience and maturity.
- Take responsibility for emotions and avoid blame or complaints.
- Apply emotional intelligence strategies in the workplace.
Who Should Attend:
This course is ideal for anyone interested in improving their emotional intelligence skills, regardless of profession or experience level.
©2025 Mangates Tech Solutions Pvt Ltd. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.
📧 Contact us today to schedule a customized in-house session:
Agenda
Module 1: Introduction to Emotional Intelligence
Info: ● Self-Management
● Self-Awareness
● Self-Regulation
● Self-Motivation
● Empathy
Module 2: Core EI Skills
Info: ● Accurate Emotional Perception
● Using Emotions to Enhance Thought
● Understanding Emotional Signals
● Emotional Management
Module 3: Verbal Communication
Info: ● Active Listening
● Effective Questioning
● Communicating with Authenticity
Module 4: Non-Verbal Communication
Info: ● Interpreting Body Language
● Emotional Cues in Communication
● The Power of Delivery
Module 5: Social Awareness & Responsibility
Info: ● Benefits of EI
● Expressing Emotions Effectively
Module 6: Emotional Regulation Techniques
Info: ● Perspective Shifting
● Self-Awareness Tools
● Healthy Compromise
Module 7: Building Emotional Control
Info: ● Coping Strategies
● Relaxation Methods
● Integrating Techniques
Module 8: Workplace Applications (Part I)
Info: ● Managing Emotions at Work
● Constructive Conflict Resolution
● EI in Professional Interactions
Module 9: Workplace Applications (Part II)
Info: ● Optimism vs. Pessimism
● Finding Emotional Balance
Module 10: Making a Lasting Impact
Info: ● First Impressions
● Situational Assessment
● Assertiveness with Respect
Module 11: Conclusion & Reflection
Info: ● Inspirational Insights
● Summary of Key Learnings
● Personal Action Plans and Feedback
Event Venue & Nearby Stays
Regus - Chicago - 111 W. Jackson, 111 West Jackson Boulevard Downtown, Suite 1700, Chicago, United States
USD 566.96
