About this Event
Group Discounts:
- Save 10% when registering 3 or more participants
- Save 15% when registering 10 or more participants
For more information on venue address, reach out to "[email protected]"
About This Course
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks, and beverages will be provided during the session
Course Overview:
The Encarta Dictionary defines knowledge management as the organization of intellectual resources and information systems within a business environment. Sounds pretty simple, right? Take a moment, though, and think about all the information that each person has in their brain. That’s a lot of knowledge!
The Knowledge Management workshop will give participants the tools that they will need to begin implementing knowledge management in your organization, no matter what the size of the company or the budget. Wherever there are humans working together for one goal, there is knowledge to be harvested, stored, and dispensed as needed.
Learning Objectives:
After completing this course, Individuals will be able to demonstrate their understanding of:
● Understanding Knowledge Management
● The Knowledge Management Life Cycle
● The New Knowledge Management Paradigm Implications and Applications
● Knowledge Management Models
● Building a Knowledge Management Rationale
● Customizing Knowledge Management Definitions
● Implementing Knowledge Management in Your Organization
● Tips for Success
Target Audience:
Anybody who is interested in learning Knowledge Management Skills
Why is it Right Fit for You?
This program is ideal if you want to transform organizational knowledge into a strategic advantage. It provides structured frameworks, practical models, and actionable steps to capture both tacit and explicit knowledge effectively. Whether you are part of leadership, operations, HR, or project management, this course equips you with the tools to improve collaboration, innovation, and long-term organizational learning while minimizing knowledge loss.
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Can this Knowledge Management training be customized for our organization?
Yes, we offer customized in-house Knowledge Management programs tailored to your industry, internal systems, and organizational goals. The training can incorporate your current processes, knowledge-sharing challenges, and business objectives to ensure practical application and measurable outcomes. Delivery format, duration, and key focus areas can be aligned with your strategic priorities.
📧 Contact us today to schedule a customized in-house, face-to-face session: [email protected]
Agenda
Module One: Understanding Knowledge Management
Info: ● What is Knowledge?
● What is Knowledge Management?
● A Brief History
● Applications in the Workplace
Module Two: Dos and Don’ts
Info: ● Data, Information, and Knowledge
● The Tacit Mode
Module Three: The Knowledge Management Life Cycle
Info: ● Understanding Episodes
● Acquisition
● Knowledge
● Integration
Module Four: The New Knowledge Management Paradigm
Info: ● Paradigms of the Past
● The New Paradigm
● Implications and Applications
● The Knowledge Management Endgame
Module Five: Knowledge Management Models
Info: ● The Nonaka and Takeuchi Model (SECI)
● Wiig Model
● Kakabadse Model
● Boisot Model
Module Six: Building a Knowledge Management Rationale
Info: ● Why Rationale is Necessary
● Building a Business Case
● Finding Success Stories
● The Commoditization/Customization Model
Module Seven: Customizing Knowledge Management Definitions
Info: ● Components of a Knowledge Management Definition
● Customizing the Components
● Creating a KMBOK
Module Eight: Implementing Knowledge Management in Your Organization
Info: ● Gathering Support
● Identifying Opportunities for Revenue Streams
● Key Knowledge Management Techniques
● A Map for Success
● The No-Budget Scenario
Module Nine: Tips for Success
Info: ● About the Chief Knowledge Officer
● Knowledge Management Skill Checklist
● The Knowledge Management Imperative
● The Hype Curve
● Barriers and Helpers to Success
Module Ten: Advanced Topics
Info: ● The Knowledge Management Maturity Model
● Absorptive Capacity
● Rustiness
● Process Model Types
Module Eleven: Wrapping Up
Info: ● Words from the Wise
● Review of Parking Lot
● Lessons Learned
● Completion of Action Plans and Evaluations
Event Venue & Nearby Stays
Regus ON, London – London City Centre, 380 Wellington Street#Tower B, 6th Floor, London, Canada
CAD 605.73 to CAD 776.51
