Introduction to Human and Organisational Performance (HOP) - 10 & 11 Sep

Tue Sep 10 2024 at 09:00 am to 05:00 pm

The Tower Hotel | London

Gareth Lock
Publisher/HostGareth Lock
Introduction to Human and Organisational Performance (HOP) - 10 & 11 Sep
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5 important principles guide improved operational safety & more productive organisations. This highly experiential workshop delivers.
About this Event

WHAT CAN YOU EXPECT FROM THIS WORKSHOP?
Applicable Theory and Knowledge

Human in the System has a strong academic background. But that doesn't mean our sessions are academically focused. We are known for taking complex topics, bringing them to life, and creating thinking leaders and workers so that they can apply the latest ideas to their operational and knowledge-worker space.

We'll give you the latest theory concerning HOP, psychological safety, just culture, and learning from unexpected outcomes.

One area we know organisations struggle with the concept of 'Just Culture' and so will provide a specific session on this with additional resources for post-workshop reference.


<h4>Experiential Activities for Learning in Real-time</h4>


We make sure that the activities we deliver are practical and highly experiential, triggering emotions so that the memories are 'sticky'. We create the conditions so you can abstract from the learning into the operational space. Learning transference is key.

We use a number of different activities including Planks and the serious game 'Who was last to touch it?'. These bring the complexities of work to life in an environment with no professional jeopardy.

<h4>Resources and Tools to take away and use immediately</h4>


Experiences are not enough. Post-workshop, you need resources and tools to use when you get back to your workspace.

To help you do that, we give you books, slides/PDFs, and 'serious play' activities with instructions so you can run your own training sessions.

We will also co-develop your resource needs during our time together and provide them within 4 weeks of the workshop.

It is always a challenge to justify time away from business without a clear ROI - these targeted tools can help with that.

Knowledge has maximum value when shared. We share resources, and you develop your knowledge and performance.



PROGRAMME FOR THE TWO DAYS
10 September: 09:00-17:00
- Introduction to the philosophy and practical application of HOP

- Organisational Drift model and how to apply it

- Principle 1: Human error is normal.

- Principle 2: Blame adds no value.

- Principle 3: Context drives behaviours.

- Principle 4: How you (leaders) respond matters?

- Principle 5: Learning is vital for improvement.

- Reflections and transference.

Throughout the day we will make use of the 'serious game' tools (Who's last to touch it? and Planks) to bring the theory to life. You will get to take away your own 'games' at the end of Day 2.

There will be breaks morning and afternoon, plus lunch will be provided.
11 September: 09:00-12:30

- Recap of Day 1

- Effective & learning focused DEBrIEF

- Local Rationality Investigations

- What Just Culture really means.
11 September: 13:15-17:00

- Resource Identification

For learning to be effective i.e., knowledge retained and then used in the workplace, it has to be relevant to the operational environment. You are never going to remember everything you experienced in the class, so the PM session on Day 2 involves going through a requirement generation process to develop resources for when you get back to work and have to deploy these tools.

The goal is to identify key practical resources that meet the following requirements:

  • Concerns you have
  • Tasks you need to complete
  • Resources to refer to
  • Experiences to have

We will prioritise them, and spend the next 4 weeks putting them into the Human in the System Learning Academy for you to access.


WHO ARE HUMAN IN THE SYSTEM?


A small organisation with a big goal and a huge passion for creating change in any environment where there are teams operating, but especially those operating in high risk environments.

They are led by Gareth Lock, a practitioner, academic and published author who has years of experience in delivering learning-focused programmes focused on Human and Organisation Performance, non-technical skills, human factors, psychological safety, and just culture. He was worked with globally-recognised companies to create positive change using guided discovery.

His unique style can be summed up as "be prepared to be emotionally unravlled but totally supported in the process" and "the best inspirational speaker I have seen."

For more information, visit www.thehumaninthesystem.co.uk


Event Photos
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Event Venue & Nearby Stays

The Tower Hotel, Saint Katharine's Way, London, United Kingdom

Tickets

GBP 1950.00

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