How to Bridge the Gap for an Exceptional Customer Support Experience

Are you passionate about delivering an exceptional customer support experience that sets your organization apart? Join us for a dynamic event, " How to Bridge the Gap for An Exceptional Customer Support Experience," where we'll explore the strategies and practices that lead to extraordinary customer satisfaction.

During this event, we will delve deep into the art and science of crafting a support experience that exceeds customer expectations. Whether you're a customer support manager, team leader, or business professional, this event is tailored to equip you with the knowledge and tools you need to bridge the gap between customer needs and exceptional service delivery.

This event is your opportunity to gain the knowledge and strategies necessary to create a support experience that customers will rave about. Don't miss out and take the first step toward delivering exceptional support that leaves a lasting impression. Secure your spot today!

Program Outcomes

Discover how to develop an intelligent customer support system, that increases the overall technical knowledge of your teams, and delivers a highly responsive system for supporting your enterprise customers. Through on-demand, hands-on instruction, you'll learn how to:

Reduce Gaps in Support

Learn how to transition to a culture of continuous learning and create a basic framework for improved support in your customer support operations.

Develop the Team Strategically

Understand the steps you'll need to take to properly prepare and structure your support teams.

Develop Accountability and Resiliency

Understand how to properly track, manage, and leverage technology to build a culture of accountability, collaboration, and clear communication.

In addition to the workshop instruction, you'll also leave this experience with a Strategic Expansion Blueprint. A digital playbook contains interactive models for shaping your support teams and a 30-day private access to our Acquity operations and support platform.

Frequently Asked Questions

Who is this for?

This experience is for IT project managers, customer support managers, and business leaders who want to grow their organization and improve their customer support capabilities in the next 6 months.

How do I get into this event?

Your learning experience begins immediately after registration. When you register, you'll be asked to confirm your registration in our online virtual classroom. Once complete, you'll receive your Strategic Expansion Blueprint. Within this toolkit, you'll schedule your workshop session, and get access to the tools you'll be using for the hands-on instruction.

I just signed up, but haven't received my confirmation details

Your Eventbrite receipt and email will have information on how to begin your confirmation for the workshop session. After confirming your reservation in the workshop, you'll receive an email with your access details before the event.

I signed up but missed the scheduled event date and time

Your Eventbrite receipt and email will have information on how to access the online learning session. Registration in this event provides you with on-demand access to the training session, workbooks, and future updates to the learning session and resources.

SIGN UP AND JOIN US TODAY.

Event Venue & Nearby Stays

ONLINE EVENT, 540 Exchange Flags, Liverpool, United Kingdom