How AI can revolutionise service provision in the Not-for-Profit Sector (and other innovations).

Join us at Toynbee Hall, for an insightful event, on Thursday, 23rd May, from 2:30 pm to 6 pm including presentations and networking, on transformative potential of artificial intelligence (AI). We will delve into cutting-edge innovations shaping service provision and discover how AI can revolutionise your organisation’s approach to outreach and support.

• You will learn how to help agents reduce their workload and speed up their workflows with AI-generated call summaries, disposition codes, and customer sentiment.
• See how the AI Copilot reduces agents’ workload and speeds up their workflows while providing valuable insights based on customer data and interactions.
• Watch how AI-generated highlights combine customer data and recent activity, so agents can start the conversation faster and have a more informed interaction.
• This results in agents providing personalized support based on each customer’s history.

Agenda Highlights

• Thought leadership and insightful commentary from a Contact Centre and AI Consultant.
• Learn how to fund, deploy and create a return on investment for tech. innovation projects.
• What are the barriers to using AI and how to overcome them.
• Experience AI Software designed for an organisation like yours.
• Open Q&A forum.

Who should attend?

Senior leaders in not-for-profit organisations seeking to be informed and educated in the potential of AI and other innovative solutions.

Key Takeaways

Senior leaders in not-for-profit organisations seeking to be informed and educated in the potential of AI and other innovative solutions.

Event Venue & Nearby Stays

Toynbee Hall, 28 Commercial Street, London, United Kingdom