About this Event
Group Discounts:
- Save 10% when registering 3 or more participants
- Save 15% when registering 10 or more participants
About This Course
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks, and beverages will be provided during the session
Course Overview:
Effective teamwork and group communication are essential for your professional and personal success. In this course you will learn to: make better decisions, be more creative and innovative, manage conflict and work with difficult group members, negotiate for preferred outcomes, improve group communication in virtual environments, develop a better overall understanding of human interaction, and work more effectively as a team. Our goal is to help you understand these important dynamics of group communication and learn how to put them into practice to improve your overall teamwork.
Course Feature:
At the end of this training you will be able to:
· Understand the complexities of human interaction in today’s groups.
· Examine the various decision-making traps that groups can fall into, while also developing better practices for making good group decisions.
· Special attention to communication and gender, one of the most significant aspects of difference and diversity for groups to understand.
· How to negotiate with others when things get difficult.
· Learn how groups can have a good fight and how you can choose the right words in a dispute.
· We’ll cover several practical and conceptual issues we should always keep in mind when it comes to technology and group communication.
Who can Attend?
Anybody who is interested in learning Group Communication Skills.
Why is it Right Fit for You?
This program is ideal if you want to become a more effective team member and communicator in today’s collaborative and digital work environments. It provides practical tools to improve decision-making, manage conflict constructively, navigate diversity with sensitivity, and communicate effectively in both face-to-face and virtual teams. Whether you are part of a project team, leadership group, or cross-functional department, this course strengthens your ability to contribute meaningfully and work productively with others
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Can this Teamwork Skills training be customized for our organization?
Yes, we offer customized in-house Teamwork and Group Communication programs tailored to your organization’s team structures, communication challenges, and collaboration goals. The training can incorporate real workplace scenarios, team dynamics, and internal communication tools to ensure practical relevance and measurable improvement in team performance. Delivery format, duration, and focus areas can be aligned with your organizational objectives.
📧 Contact us today to schedule a customized in-house, face-to-face session: [email protected]
Agenda
Module 1
Info: • Rethink and challenge common communication assumptions
• Compare key communication models and theories
• Understand complex human interaction in groups
• Identify hidden influences (context, systems, design)
• Gain deeper insight into group dynamics
Module 2
Info: • Understand how groups form through socialization
• Learn how group norms develop and roles emerge
• Compare different models of group development
• Identify common decision-making traps in groups
• Apply best practices for effective group decisions
• Enhance creativity and innovation in group decision-making
Module 3
Info: • Understanding conflict in groups and how to manage it constructively
• Learning how to communicate effectively during disagreements
• Developing negotiation skills for difficult situations
• Recognizing the importance of diversity in group communication
• Understanding identity and its role in teamwork
• Exploring gender communication and its impact on group dynamics
Module 4
Info: • Understand the impact of technology on modern group communication
• Explore virtual work environments and digital collaboration tools
• Learn key models of media functionality and information processing
• Identify practical and conceptual challenges in tech-based communication
• Apply best practices for effective online and hybrid teamwork
• Gain insights into sociomateriality and its role in group work
Event Venue & Nearby Stays
Regus ON, Toronto - Yonge & Shuter, 229 Yonge Street Suite 400, Toronto, Canada
CAD 698.88 to CAD 880.01
