the most complex customer experience challenges.
About this Event
The contact center of the past is gone. For decades, limited investment meant innovation went to die in traditional contact centers. Today, Google is winning the future by delivering the Power Duo: the world’s most resilient cloud infrastructure paired with the unmatched intelligence of Gemini AI.
Join us at the Google Sunnyvale Campus for an exclusive, immersive GECX Workshop. Discover how we are harnessing Google's global infrastructure and world-class AI to solve the most complex customer experience challenges across industries like retail, financial services, and the gig economy.
Whether you are looking to replace limited, voice-centric tools or migrate away from outdated legacy on-premise platforms, this workshop will show you how to drive real business outcomes—including 100% uptime, instant resolutions, and a lower total cost of ownership (TCO).
Agenda
Industry Trends & Competitive Landscape
Leveraging Google AI
Info: How to capitalize on our industry-leading technology
GECX Vision & Roadmap
Info: Insights from Google Product Leads
Real-World Case Studies
Info: Solving challenges with Google CCaaS & GECX
Live Demonstration
Info: ...and more!
Event Venue & Nearby Stays
Sunnyvale Google Campus, 237 Moffett Park Drive, Sunnyvale, United States
USD 0.00






