About this Event
During the week of the Latin Grammy Awards, with the participation of the UN Tourism.
This Music Business Conversation aims to leverage the synergy between music and artificial intelligence (AI) to redefine guest experience and satisfaction.
According to the Hospitality Technology Association, in 2023, implementing AI-driven music solutions can increase guest satisfaction scores by up to 30% and reduce operational costs by 20%. Furthermore, Artificial intelligence that powers personalization throughout the customer journey will be a key driver for revenue and guest satisfaction (Hospitality Industry Trends for 2025 | Oracle and Skift).
The hospitality industry is continuously evolving to meet the demands of increasingly sophisticated and tech-savvy guests. The industry can create unique, personalized, immersive, and memorable stays that elevate guest satisfaction and loyalty.
4:00 pm to 7:30 pm - Panels | Q&A sessions
- Enhanced Comfort, Wellness, and Relaxation with Music and Technology
- Artificial intelligence and music: Redefining customer experience in hospitality
- Beyond Genre: Tailoring AI Music Recommendations to Respect Cultural Norms
- How to Leverage Musicians as Global Brand and Destination Ambassadors?
- Social Responsibility: Music Influencers and Sustainable Tourism
- Global Trade in Music: Opportunities and Challenges
- Balancing Data-Driven Personalization with Guest Privacy
7:30 - 9:00 pm - Afterparty
- Networking opportunities and live music at the afterparty.
First drink offered.
601 Miami - Located on the waterfront at Kaseya Center, this beautiful two-level restaurant features floor-to-ceiling glass windows with a spectacular view of Biscayne Bay and the Miami skyline.
For more information, visit
Event Venue & Nearby Stays
601 Miami, 601 Biscayne Boulevard, Miami, United States
USD 41.93
