About this Event
Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 Training Hours / PDUs
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks provided
Course Overview
This 1-day workshop is designed for team leads ready to step into managerial roles. Participants will learn how to lead teams effectively, delegate tasks strategically, communicate with influence, and make decisions that align with business objectives. Through hands-on exercises, case studies, and group discussions, attendees will develop the confidence and skills required to transition successfully into management.
Learning Objectives:
By the end of this course, you will be able to:
- Understand the managerial role and transition challenges
- Lead, motivate, and influence their team effectively
- Delegate and manage time strategically
- Communicate clearly and provide constructive feedback
- Make informed decisions and solve team challenges
- Resolve conflicts and foster a collaborative environment
- Develop a personal plan for promotion and growth
Target Audience
- Team leads and supervisors preparing for management roles
- High-performing employees ready for promotion
- Project coordinators and assistant managers
Why Choose This Course
Our workshop provides a hands-on, practical approach to preparing team leads for managerial roles. Designed for professionals ready to take the next step, this course equips participants with actionable skills to lead teams effectively, delegate tasks strategically, and communicate with influence. You’ll gain practical knowledge through expert-led instruction, real-life case studies, and interactive activities, enabling you to step into a managerial position confidently.
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Bring your team and save
1. Groups of three or more receive a 10% discount
2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.
Looking to bring this training directly to your team?
We offer a tailored in-house version of this workshop, bringing leadership development directly to your organization. Delivered on-site, this 1-day session can be customized with industry-specific examples and team scenarios. It’s a cost-effective way to prepare multiple team leads for promotion—without the need for travel or downtime
Contact us today to schedule a customized in-house, face-to-face session:





Agenda
Module 1: Understanding the Managerial Role
Info: • Key responsibilities and expectations of a manager
• Differences between leading a team vs. managing a team
• Transition challenges and strategies
• Activity: Role reflection exercise
Module 2: Leadership & Influence
Info: • Leading by example and building trust
• Influencing team behavior positively
• Motivating and engaging team members
• Activity: Leadership case scenario
Module 3: Effective Delegation & Time Management
Info: • Prioritizing tasks and managing workload
• Delegating with clarity and accountability
• Avoiding common delegation pitfalls
• Activity: Delegation simulation
Module 4: Communication & Feedback Skills
Info: • Communicating with clarity to teams and stakeholders
• Giving constructive feedback
• Handling difficult conversations
• Activity: Feedback role-play
Module 5: Decision Making & Problem Solving
Info: • Approaches to data-driven and strategic decisions
• Identifying and solving team challenges efficiently
• Balancing short-term vs. long-term priorities
• Activity: Problem-solving group exercise
Module 6: Conflict Management & Team Dynamics
Info: • Recognizing sources of conflict in teams
• Techniques to mediate and resolve conflicts
• Promoting collaboration and positive culture
• Activity: Conflict resolution simulation
Module 7: Performance Management & Accountability
Info: • Setting clear goals and KPIs for the team
• Monitoring progress and addressing issues
• Coaching for performance improvement
• Activity: Performance review role-play
Module 8: Career Planning & Personal Growth
Info: • Creating an actionable promotion plan
• Self-assessment and identifying skill gaps
• Planning for continuous growth and learning
• Activity: Personal career action plan
Event Venue & Nearby Stays
Regus Burelli Street, Burelli Street Level 1 1 Burelli Street, Wollongong, Australia
AUD 614.39 to AUD 720.27