About this Event
RSVP at ftlauditsm.com — the city site has the full agenda, venue details, and companion article links.
What this is
A free, no-pitch evening community meetup for IT service management professionals in South Florida. Ryan Holzer, ITIL Expert and founder of the Florida ITSM Meetup Series, leads a 35-minute practitioner session on ITIL 4's Continual Improvement practice — why most CI programs stall and the framework that actually closes the gap.
Who it's for
IT directors, VPs, ITSM managers, service delivery leads, MSP owners, and practitioners working inside teams where "the implementation worked but nothing changed."
What to expect
- 5:30 PM — Doors open for casual networking
- 6:00 PM — Practitioner session: Tickets Flow. Nothing Changes.
- 6:45 PM — Open discussion and Q&A
- 6:55 PM — Wrap
Venue
Hosted at 1515 Boca in Boca Raton (north of Fort Lauderdale), 1515 S Federal Highway, Boca Raton, FL 33432.
The promise
Vendor-neutral. No sales pitches. No certification requirements. No upsell. Just practitioners sharing what's worked and what hasn't.
Event Venue & Nearby Stays
1515 S Federal Hwy, 1515 South Federal Highway, Boca Raton, United States
USD 0.00









