About this Event
Group Discounts:
- Save 10% when registering 3 or more participants
- Save 15% when registering 10 or more participants
About This Course
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks, and beverages will be provided during the session
Course Overview:
Have you ever found that you had differences with another individual, whether a partner, a colleague, a friend, a child, a boss or even a complete stranger? Then you have been confronted with the need of putting your negotiation skills at work. Yes, negotiation is the way by which people settle disputes of any kind.
In this course, the participants will learn about successful negotiation techniques and using them effectively in a different situation and with people of different levels of power. The participants will learn how their negotiation skills impact the organizations that they represent and their personality. The course also reflects the different types of outcomes that are achieved while negotiating and understanding which of these outcomes can be accepted and which one cannot be accepted. At last, but not least, the course also reflects on the influencing process and how things can be achieved without having the proper authority or power.
After a brief introduction each participant has 1 to 2 minutes to introduce themselves and put their presentation and communication skills in practice among the audience for the first time (if the intake has included the requested video, this introduction will only be 1 minute).
Each module has been carefully selected based on the intake and skills gaps of the specific audience. Each section includes the presentation of two modules, followed by a break. After the final reflection the class is dismissed.
Learning Objectives:
At the end of this course, you will become a better negotiator as you will be able to:
● Define negotiation and influencing: stages and how to do so effectively
● Understand different aspects of negotiating: persuasion, manipulation, assertiveness, rationalization, and active listening
● Understand individuals and organizations: attitude, behavior, and culture. What each party expects; dealing with emotions, resistance.
● Power play: who is in control and how to change it – tactics and coordination of power. The importance of knowledge
● Understand communication strategies: effectiveness in communicating (verbal and nonverbal)
● Orchestrating a plan: positioning, anticipating problems, managing conflicts Approaching others for help
● Understand interpersonal skills: importance of self-awareness, adapting expectations, and resilience.
● Understand results: risk assessment, damage control, keeping good relationships, and win-win outcomes
Why is it Right Fit for You?
This program is ideal if you already possess foundational negotiation knowledge and want to elevate your expertise to an advanced level. It strengthens your ability to manage complex negotiations, navigate power dynamics, influence without authority, and maintain long-term relationships while achieving strategic outcomes. Through simulations, real-world scenarios, and mindset development, you will refine your negotiation style and build the confidence needed to handle high-stakes discussions effectively.
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Can this Expert Negotiation Skills training be customized for our organization?
Yes, we offer customized in-house Negotiation Skills – Expert programs tailored to your industry, negotiation challenges, stakeholder environments, and organizational objectives. The training can incorporate real case studies, internal negotiation scenarios, and company-specific dynamics to ensure maximum relevance and impact. Delivery format, activities, and focus areas can be aligned with your strategic priorities and leadership development goals.
📧 Contact us today to schedule a customized in-house, face-to-face session: [email protected]
Agenda
Before We Begin
Info: ● Welcome/Introductions
● Purpose/Inspiration
● Course Dynamics
● Self Evaluation on Advanced Negotiation Skills Knowledge - Class Discussion
Becoming a Better Negotiator
Info: ● Communication Skills for Effective Negotiations: Silence, Active Listening, Paraphrasing
● Presentation Skills for Better Negotiation Outcomes: Clarity, Persuasiveness, Confidence
● Video: Watch: A Brief History of Communication - Conclusions
● Video: The Negotiator and the Multi-Stakeholder Dialog
● Importance and Main Tips on Nonverbal Communication - Body Language
● Video: Your Body Language Shapes Who You Are - Discussion
● The Negotiator Mindset, Beliefs, Abilities and Qualities
● Questioning Oneself
● Video: The Walk From No to Yes - Discussion
● Opponents Views and Company Drivers
● Best Negotiation Location, Seating
● What NOT to Do
● Exercise/Role play: The 4 Cards Game
Activities
Info: ● Option 1: Simulation Game
● Option 2: Monopoly Role Play
● Option 3: Videos, Activities, and Discussions
● Option 4: Special Assignments - Live Negotiations
Conclusions
Info: ● Wrap up
● Self Assessment GAP
● Feedback Form
● Wrap up
● Self Assessment GAP
● Feedback Form
Event Venue & Nearby Stays
Regus ON, Burlington - North Service Road, 4145 North Service Road #2nd Floor, Burlington, Canada
CAD 698.88 to CAD 880.01
