This session teaches how to create a compelling, addictive service experience that keeps clients coming back for more!
About this Event

Class Description:

Dive into "Exceeding Client Needs," the sixth module of our transformative series, designed to deepen your understanding of client satisfaction through the lens of Tony Robbins' Six Human Needs. This session teaches how to apply these principles in a salon setting to create a compelling, addictive service experience that keeps clients coming back for more.

What You Will Learn:

Understanding the Six Human Needs: An introduction to Tony Robbins' framework, which includes Certainty, Variety, Significance, Connection/Love, Growth, and Contribution. Learn how these needs apply to your clients' experiences in your salon.
Applying the Needs to Salon Services: Specific strategies for how to meet these needs through your interactions, services, and environment. For example, providing Certainty through consistent quality and reliability, offering Variety through innovative and customizable services, and fostering Connection by building genuine relationships.
Certainty and Comfort: Ensuring clients feel confident and at ease with every visit by providing consistent results and reassuring professional competence.
Variety in Service Offerings: Keeping client engagement high by regularly updating service menus, introducing new products, and implementing the latest beauty trends.
Significance Through Personalized Experiences: Making each client feel valued and special, whether it’s through acknowledging important dates like birthdays or customizing services to their specific preferences.
Creating Connections: Strategies for developing deeper relationships with clients that go beyond transactional interactions, including effective communication, empathy, and genuine interest in their well-being.
Encouraging Growth and Contribution: Inspiring clients by discussing new beauty techniques or trends and encouraging feedback that contributes to your salon's community and service improvement.

By the end of this module, you will not only understand the importance of fulfilling these fundamental human needs but also have practical tools and strategies to implement them effectively in your salon. This approach will help you build a loyal client base that is truly addicted to the unique, fulfilling experience you offer.

Why Settle for One Class When You Can Have Them All And SO Much More?

Thank you for your interest in this event! Did you know that for just $500 per year or $50 per month, you can get access to all 12 modules of the "360 Client Experience" series as part of our Network Mastermind?

But that’s not all. As a Mastermind member, you’ll also unlock exclusive benefits, including:

Access to [four] quarterly 2-hour LIVE Q&A sessions (a $1,600 value).
Bi-monthly hair tutorials designed to elevate your craft (a $1,200 value).
Occasional yoga and meditation content for your well-being.
Over 100 hours of on-demand content from our extensive library. ($2,000 value)
Our business resource center with templates, guides, and tools. (priceless)
Discounts of 20% on all live education events.

This membership is packed with value and designed to transform your salon business and career. Don’t miss this opportunity to access everything for less than the cost of five individual modules!

Why settle for one class when you can have it all? Let’s take your salon and your skills to the next level—together!