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Great businesses are not built on products alone. They are built on how people feel when they walk through your door.On April 21, the Greater Everett Chamber’s Professional Women’s Network welcomes Holly Pohland, owner of Burkett’s, for an honest, practical conversation about customer service and unreasonable hospitality. Holly is a seasoned retailer who has cultivated a fiercely loyal following by doing the details right, every single day.
Holly brings decades of retail leadership and hard-earned insight. She understands margins, staffing, pressure, and growth, and she’ll share what it takes to create customer experiences people talk about, return for, and recommend.
You will leave with clear takeaways you can apply immediately, whether you lead a retail team, manage client relationships, or run your own company.
Date: April 21
Time: 4:30 – 6:00 p.m.
Location: Grape and Grain
$15 Members
$25 Non-Members
Space will be limited. Register early and bring a colleague who believes customer experience still matters.
Bring a raffle prize for one-minute on the mic to introduce your business, event or opportunity.
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Event Venue
The Grape and Grain, 6580 Evergreen Way, Everett, WA 98203-4527, United States
Tickets
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