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Learn all the necessary skills to be an efficient and effective admin professional in today's modern working environment. A dynamic workshop where participants will define their role as an administrative professional, understand how they can make a difference in their organisation, develop the skills to prepare for and support business processes, review their own performance and work effectively as an essential member of the team.
DESIGNED FOR
Anyone who is new to the admin profession, looking to re-enter the profession, or wanting to keep up with best practice to be the best admin professional you can be. Specifically this may include executive assistants and administrators involved in professional administrative roles, from any industry.
LEARNING CONTENT
- Identify the key skills and attributes required to be a good admin professional
- Recognise the common challenges of the profession
- Identify tools available to enhance efficiencies
- Determine processes and procedures to enhance efficiencies
- Use planning techniques to support the role
- Understanding time and priority management tools
- Compare different types of meetings and how to manage each
- Effective business documentation
- Understand best practice in record management
- Understand how emotional intelligence relates to the role
- Recognise own and others communication styles
- Understand team dynamics and how to be an effective team member
LEARNING OUTCOMES
- An understanding of the requirements and procedures for administration roles
- To recognise common challenges encountered by admin professionals
- To identify the tools, processes, procedures and templates to enhance efficiencies
- To utilise planning, organisation, time and priority management tools and techniques
- Best practice in meeting management, business documentation and record management
- Understand Emotional Intelligence, its principles at work, communication and assertiveness skills and being an effective team member.
YOUR FACILITATOR – Sherie Pointon
Learn more at https://southlandchamber.co.nz/events/120074/
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Event Venue
25 Don Street, Invercargill, New Zealand 9810, New Zealand
Tickets
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