About this Event
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session.
Workshop Overview:
This course is designed to strengthen the knowledge, skills, and confidence of industry liaison officers who play a vital role in supporting Abbotsford’s manufacturing and trade economy. Through this program, you will learn how to act as a strategic link between businesses and stakeholders, ensure smooth communication, and deliver effective concierge-style support to industries. The course highlights real-world applications, practical strategies, and local industry insights to help you better understand the needs of Abbotsford’s growing economic sectors.
Key Outcomes
By the end of this course, you will:
- Gain clarity on your role as a business liaison in Abbotsford.
- Learn to communicate effectively with diverse stakeholders.
- Build sustainable and long-lasting relationships with industries.
- Understand how to conduct business needs assessments.
- Acquire strategies for navigating compliance and regulation.
- Strengthen problem-solving and conflict management skills.
- Use digital and practical tools to support businesses.
Target Audience:
- Industry liaison officers.
Why is it right fit for you?
This course is tailored to help industry liaison officers succeed in supporting Abbotsford’s expanding manufacturing and trade sectors. With Abbotsford positioned as a growing hub for trade, this program equips you with relevant tools, strategies, and insights that directly apply to your daily role. Our training is led by industry experts who understand both local and global trade dynamics. You will benefit from a practical, hands-on approach, combining case studies and real-world applications. Choosing this course ensures you are prepared to contribute effectively to the city’s economic development initiatives.
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Bring your team and save
1. Groups of three or more receive a 10% discount
2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.
Do you want this training customized for your team’s unique needs?
We provide in-house training programs that allow your organization to train multiple liaison officers at once. Our sessions can be fully tailored to your business environment, ensuring direct relevance and practical outcomes. With flexible scheduling and customizable content, you can maximize the benefits for your teams and align learning with your strategic goals.
📧 Contact us today to schedule a customized in-house, face-to-face session:
Agenda
Module 1: Understanding the Role of a Business Concierge
Info: • Define the scope and purpose of a liaison officer.
• Explore Abbotsford’s manufacturing and trade landscape.
• Identify the key responsibilities in concierge-style support.
• Activity
Module 2: Communication & Stakeholder Engagement
Info: • Develop effective communication strategies for businesses.
• Build strong networks with trade stakeholders.
• Manage relationships with public and private partners.
• Activity
Module 3: Robotics & Smart Manufacturing
Info: • Recognize the unique needs of manufacturing businesses.
• Analyze trade trends and growth opportunities.
• Provide tailored support for industry requirements.
• Case Study
Module 4: Navigating Regulations & Compliance
Info: • Understand municipal and trade-related policies.
• Guide businesses through compliance processes.
• Simplify complex regulatory frameworks.
• Activity
Module 5: Economic Development Strategies
Info: • Align liaison efforts with Abbotsford’s growth goals.
• Identify opportunities for supporting trade expansion.
• Explore investment attraction strategies.
• Case Study
Module 6: Problem-Solving & Conflict Resolution
Info: • Manage business challenges effectively.
• Resolve conflicts among stakeholders.
• Apply structured problem-solving approaches.
• Role Play
Module 7: Tools & Resources for Business Support
Info: • Use digital platforms for business engagement.
• Provide quick access to industry resources.
• Track performance of liaison initiatives.
• Activity
Module 8: Building Sustainable Business Relations
Info: • Foster long-term relationships with local industries.
• Support sustainable practices in manufacturing.
• Encourage collaboration across trade networks.
• Case Study
Event Venue & Nearby Stays
Regus - Abbotsford, BC, Regus office space, Abbotsford, Canada
CAD 513.62 to CAD 617.12






