Emotional Intelligence for Managers

Thu Jul 29 2021 at 09:00 am to 04:00 pm

The Boulevard Function Centre | Perth

Scope Training
Publisher/HostScope Training
Emotional Intelligence for Managers
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Emotional Intelligence is a term that has been gaining increasing popularity in the workplace. Also known as EQ, people have begun to realise its importance alongside its older sibling IQ. Emotional intelligence is a person’s ability to recognise, understand and manage their emotions.
High emotional intelligence results in effective communication, stress management and conflict resolution, as well as job satisfaction and performance.
In this workshop, you will learn:
- What emotional intelligence looks like
- Your current EQ score
- How to remain calm under pressure
- How to reduce negativity and adopt a more optimistic outlook
- Effective stress management
- What impact you have on others
- How to read other people’s emotions
- How to work effectively with others
It is a one-day professional development workshop with catering provided.
The speaker is Jill McCrum, Director of JEM Management Training. Jill’s learning and development career spans over 25 years. She has worked internationally with all levels of staff to achieve better business outcomes. A highly interactive style, engaging approach and ability to create an environment where participants feel able and confident, Jill provides real life examples with practical solutions based in psychology.
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Event Venue & Nearby Stays

The Boulevard Function Centre, 99 The Bvd, Perth, WA, Australia 6014, Australia

Tickets

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