About this Event
Event Details
- Duration: 1-Day Practical Training (8 Hours)
- Timing: 9:00 AM – 5:00 PM (including breaks)
- Location: Location shared via email ( Complete Address )
- Format: Classroom Training (Virtual option available on request)
- Language: English
- Certificate: Course Completion Certificate
- PDUs Awarded: 8 Professional Development Units
- Contact: [email protected]
Event Description
Unlock the power of Emotional Intelligence (EI) — the ability to recognize, understand, and manage emotions in yourself and others. Emotional Intelligence is a critical skill for building stronger relationships, improving communication, enhancing leadership, and achieving professional success.
This 1-Day Emotional Intelligence Workshop helps you develop greater self-awareness, empathy, and resilience — enabling you to handle challenges calmly and communicate effectively. Whether you’re a manager, team leader, educator, HR professional, or anyone aiming to improve interpersonal and leadership skills, this program equips you with tools to thrive both personally and professionally.
By the end of the session, you’ll learn how to stay composed under pressure, make better emotional decisions, and build a positive and emotionally intelligent work culture.
🎯 Who Should Attend
This workshop is ideal for:
✅ Managers and Team Leaders
✅ HR and L&D Professionals
✅ Customer Service Representatives
✅ Entrepreneurs and Business Owners
✅ Anyone who wants to improve emotional resilience, communication, and workplace relationships
💡 Key Learning Outcomes
By attending this workshop, participants will:
- Understand the Emotional Intelligence competency framework
- Identify and assess their current EI level
- Learn how emotions influence thoughts, decisions, and relationships
- Discover techniques to stay positive, energetic, and resilient
- Build strategies for self-regulation, empathy, and motivation
- Handle pressure and expectations with confidence
- Learn how to develop emotional intelligence on the job
- Communicate more effectively — both verbally and nonverbally
Workshop Agenda (9:00 AM – 5:00 PM)
09:00 AM – 09:30 AM — Welcome & Introduction
Icebreaker, understanding Emotional Intelligence, personal EI self-assessment
09:30 AM – 10:45 AM — Module 1: Foundations of Emotional Intelligence
What is EI, self-awareness, self-management, self-regulation, motivation, empathy
10:45 AM – 11:00 AM — Tea / Coffee Break
11:00 AM – 12:30 PM — Module 2: Mastering Emotional Skills
Recognizing and understanding emotions, using emotions to guide thinking, managing emotions effectively
12:30 PM – 01:30 PM — Lunch Break
01:30 PM – 02:45 PM — Module 3: Communication & Connection
Verbal and non-verbal communication, focused listening, reading body language, authentic conversations
02:45 PM – 03:00 PM — Short Break
03:00 PM – 04:00 PM — Module 4: Emotional Intelligence at Work
Managing workplace emotions, constructive disagreement, emotional triggers, building empathy at work
04:00 PM – 04:45 PM — Module 5: Resilience and Self-Management
Coping strategies, relaxation techniques, optimism vs pessimism, balancing emotions
04:45 PM – 05:00 PM — Wrap-Up & Action Planning
Key takeaways, Q&A, personal EI growth plan
What You’ll Receive
📘 Comprehensive course manual with slides & reference material
📝 Practical exercises & case studies
✅ Action plan to implement immediately
🏆 Why Attend?
✔ Boost your leadership and people skills
✔ Develop emotional resilience under stress
✔ Build stronger professional relationships
✔ Enhance decision-making and communication
✔ Create a positive, emotionally intelligent work environment
🎓 Certification
All participants will receive a Certificate of Completion from LearneRRing, recognizing their achievement in Emotional Intelligence development.
Exclusive OffersGroup Discounts:10% off for groups of 5-10 participants15% off for groups of 11-20 participants
Offers & Discounts
🎉 Group Discounts Available:
5–10 participants → 10% Discount
11–20 participants → 15% Discount
Corporate & Team Training Available
Want this course delivered at your workplace or for your team? We offer customized onsite and virtual sessions for companies.📩 Email us at [email protected] for details.
Event Venue & Nearby Stays
For venue details reach us at [email protected], Townsville, Australia
AUD 794.39 to AUD 1747.35
