About this Event
Group Discounts:
- Save 10% when registering 3 or more participants
- Save 15% when registering 10 or more participants
For more information on venue address, reach out to "[email protected]"
About This Course
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks, and beverages will be provided during the session
Course Overview:
Anyone in a position of managing or leading others will benefit from the message delivered by these managing performance training.
This training set out to help you to manage the performance of your workforce through common sense techniques that focus on the effective use of communication and goal setting to improve productivity and increase morale and motivation.
The session will steer away from the procedural, form-filling approach to performance management/appraisals and instead focus on the skills required to effectively cooperate with team members, develop their skills and ensure they feel incentivised to succeed. With the techniques outlined in this training course you will feel empowered to enhance the performance of your team and begin to collaborate with them to improve their behaviors and ability in their role.
Learning Objectives:
At the end of this managing performance, you will be able to:
● Manage performance by setting clearly aligned goals that are documented
● Identify causes of poor performance whilst working with employees to improve and develop
● Recognise and communicate success, focusing on behaviour and result
● Cooperate with employees in order to increase productivity, morale and motivation
Target Audience:
Anybody who is interested in learning Managing Skills can attend this training.
Why is it Right Fit for You?
This program is ideal if you want to move beyond traditional appraisal systems and develop practical skills that truly improve team performance. It equips you with goal-setting strategies, structured communication techniques, and methods to handle poor, average, and high performers effectively. By applying these tools, you can build a motivated, productive team environment where employees feel supported, accountable, and driven to succeed.
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Can this Managing Performance training be customized for our organization?
Yes, we offer customized in-house Managing Performance programs tailored to your organizational goals, culture, and performance challenges. The training can incorporate your internal appraisal systems, competency frameworks, and real workplace scenarios to ensure maximum relevance and practical impact. Delivery format, duration, and focus areas can be aligned with your leadership development strategy.
📧 Contact us today to schedule a customized in-house, face-to-face session: [email protected]
Agenda
● The Importance of Managing Performance
Info: Establishing key elements and benefits of an effective performance approach.
● Making Performance Management Work
Info: Changing perceptions and identifying success factors.
● Setting Goals
Info: Understanding effective goal setting and linking it to documentation and process.
● Reasons for Poor Performance
Info: Identifying underlying causes and mindsets.
● Helping Poor Performers
Info: Translating attitude into observable behaviours and creating improvement plans.
● Developing Average Performers
Info: Identifying motivators and maximizing performance potential.
● Guiding High Performers
Info: Setting boundaries, providing feedback, and recognizing achievement.
● Managing Conflict and Discipline
Info: Resolving conflicts and implementing structured discipline processes.
● The ‘DESC’ Model
Info: Using a structured communication model for performance discussions.
● Performance Conversations
Info: Practical activities to practice effective communication skills.
Event Venue & Nearby Stays
Regus ON, Ottawa - Albert & Metcalfe, 116 Albert Street Suite 200 & 300, Ottawa, Canada
CAD 605.73 to CAD 776.51
