About this Event
The escalating costs of domestic gas and electricity have left millions of households struggling to cope.
This online training is aimed at individuals and organisations who work with low-income families and support them to stay warm and out of debt.
Attendees will learn to recognise the signs of fuel poverty and direct people to the appropriate agency for further support.
Training will cover:
- How to recognise that someone is in fuel poverty.
- Health and social impacts of living in a cold home.
- Advice on using heating and hot water controls.
- Dealing with electricity and gas suppliers.
- Making the home more energy efficient.
- Tackling damp and mould.
- How to give energy efficiency advice to the people you support.
- Accessing further support.
This training will be particularly valuable for those working with vulnerable clients who struggle to maintain a basic quality of life through being unable to heat their homes or afford their household bills.
It will be useful even if your primary reason for visiting vulnerable clients is not about energy usage.
We look forward to seeing you there.
Alternative dates
We will release further dates for 2026 once we know more.
About the Centre for Sustainable Energy
We work with a wide range of organisations who engage with vulnerable households who may be in or at risk of fuel poverty. We have designed this training to upskill these organisations to recognise signs of fuel poverty and help households to access energy advice and support.
Read more about us at www.cse.org.uk.
About the Trainer
Our trainers are talented fuel poverty experts who have practical experience working with vulnerable customers and delivering advice across the industry to fight against fuel poverty.
Free tickets for not-for-profit organisations
Anyone from a not-for-profit organisation can attend this training for free. Those from other organisation types can access the training for a donation – we recommend between £15 and £20.
Event Venue & Nearby Stays
Centre For Sustainable Energy, Saint James Parade, Bristol, United Kingdom
GBP 0.00






