About this Event
Group Discounts:
• Save 10% when registering 3 or more participants
• Save 15% when registering 10 or more participants
Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks included
Course Overview
This 1 Day workshop in Nanaimo, BC is designed for SME owners, IT managers, and business leaders seeking to implement digital modernization strategies. Participants will learn to leverage digital tools, improve operational efficiency, and drive business growth. Through interactive exercises, case studies, and practical workshops, attendees will leave with a clear roadmap to digitally transform their SMEs, optimize processes, and stay competitive in the local market.
Learning Objectives
By the end of this course, you will be able to:
- Understand the principles of digital transformation for SMEs
- Evaluate and adopt digital tools effectively
- Optimize business processes and workflows
- Make data-driven business decisions
- Enhance customer experience through digital channels
- Implement cybersecurity best practices
- Develop a practical action plan for SME digital modernization
Target Audience
- SME owners and business leaders
- IT managers and technology coordinators
- Operations managers looking to improve efficiency
- Professionals responsible for digital strategy and transformation
- Teams seeking practical guidance for SME digital modernization
Why Choose This Course?
Nanaimo SMEs need practical, hands-on guidance to digitally modernize and stay competitive. This course provides actionable strategies, practical exercises, and technology insights to help SMEs adopt digital tools, optimize operations, and enhance customer engagement.
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Want to train your entire team?
In-house sessions are available for organizations looking to upskill teams, implement digital strategies, and drive transformation across all business functions.
📧 Contact us today to schedule a customized in-house, face-to-face session:
Agenda
Module 1: Introduction to Digital Transformation
Info: • Understand key concepts of digital transformation
• Explore the benefits and challenges for SMEs
• Identify opportunities to modernize business operations
• Icebreaker Discussion
Module 2: Digital Tools & Technology Adoption
Info: • Learn about essential digital tools for SMEs
• Evaluate technology solutions for efficiency and scalability
• Align technology adoption with business goals
• Hands-On Exercise
Module 3: Process Optimization & Automation
Info: • Identify processes suitable for digital optimization
• Introduce automation strategies to save time and reduce errors
• Improve workflow efficiency across teams
• Activity
Module 4: Data-Driven Decision Making
Info: • Learn to collect, analyze, and utilize business data
• Apply insights to enhance decision-making
• Track performance metrics and KPIs
• Data Exercise
Module 5: Enhancing Customer Experience Digitally
Info: • Use digital platforms to improve customer engagement
• Personalize customer interactions with digital tools
• Integrate online feedback and analytics for better service
• Activity
Module 6: Cybersecurity & Risk Management
Info: • Understand key cybersecurity risks for SMEs
• Learn best practices to protect digital assets
• Create a basic risk management plan
• Simulation Exercise
Module 7: Action Plan for SME Digital Transformation
Info: • Develop a practical step-by-step digital transformation roadmap
• Set measurable goals for technology adoption and process improvement
• Review strategies for long-term digital growth
• Action Plan Review
Event Venue & Nearby Stays
For more information on venue address, reach out to "[email protected]", Ph No +1 469 666 9332, Nanaimo, Canada
CAD 420.47 to CAD 570.54
