About this Event
Group Discounts:
- Save 10% when registering 3 or more participants
- Save 15% when registering 10 or more participants
Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks included
Course Overview
This 1 Day interactive workshop equips professionals with tools to make sound decisions under uncertain or rapidly changing conditions. Participants will learn how to assess risks, analyze options with incomplete information, overcome decision paralysis, and communicate decisions with clarity and confidence. Using real-world case studies, scenario simulations, and practical frameworks, this program builds strategic thinking, structured problem-solving, and confident leadership in ambiguity. Participants will leave with a personalized decision-making toolkit for immediate workplace use.
Learning Objectives
By the end of this course, you will be able to:
• Recognize and evaluate uncertainty factors in decision contexts
• Apply structured decision-making frameworks confidently
• Identify and reduce cognitive biases affecting judgment
• Build and assess multiple scenarios to prepare for outcomes
• Communicate decisions clearly to stakeholders
• Create a personalized decision-making improvement plan
Target Audience
• Executives and senior leaders
• Project and operations managers
• Entrepreneurs and business owners
• HR and people leaders
• Consultants and strategic analysts
Why Choose This Course?
Leaders are often required to make decisions when information is unclear or incomplete. This course provides practical tools to reduce hesitation, analyze risks, and act decisively — resulting in greater leadership impact, improved team alignment, and stronger business outcomes.
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Want to train your entire team?
In-house corporate training options are available. Programs can be customized to your organization’s decision environment, culture, and strategic priorities.
📧 Contact us today to schedule a customized in-house, face-to-face session: [email protected]
Agenda
Module 1: Understanding Uncertainty and Risk
Info: • Types of uncertainty in business and leadership
• Difference between risk, ambiguity, and complexity
• The psychology of decision-making under pressure
• Icebreaker
Module 2: Decision-Making Frameworks
Info: • Structured thinking tools for unclear situations
• Decision trees and prioritization matrices
• Evaluating trade-offs and consequences
• Activity
Module 3: Scenario Planning & Strategic Forecasting
Info: • Building alternative outcomes
• Anticipating reactions, obstacles, and pivots
• Creating flexible contingency pathways
• Case Study
Module 4: Cognitive Bias and Judgment Errors
Info: • Identifying personal and team biases
• Techniques to reduce emotional bias and overconfidence
• Recognizing flawed assumptions
• Reflection Exercise
Module 5: Communicating Decisions Effectively
Info: • Presenting decisions with clarity and confidence
• Gaining stakeholder alignment and buy-in
• Handling pushback or resistance
• Scenario Practice
Module 6: Collaborative Decision-Making
Info: • Group reasoning and structured discussion tools
• Facilitating informed participation
• Improving meeting decision quality
• Simulation
Module 7: Personal Decision Action Plan
Info: • Designing individualized decision-making routines
• Tracking outcomes and learning loops
• Commitment to continuous improvement
• Action Plan Presentation
Event Venue & Nearby Stays
Regus North Service Road, 4145 North Service Road #2nd Floor, Burlington, Canada
CAD 540.53 to CAD 704.06
