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This 2-hour CEU course teaches practical de-escalation skills with scripting to handle difficult situations, and includes lunch.About this Event
Learn to recognize volatile situations as they develop and see de-escalation strategies to address difficult people. Specific scripting is provided to learn what to say to achieve the end result you want. This course is worth 2 hours of CEU credits. Lunch will be provided.
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Event Venue & Nearby Stays
12630 Race Track Rd, 12630 Race Track Road, Tampa, United States
Tickets
USD 0.00
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