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Did you know even the most skilled hospitality and tourism staff can struggle when serving guests from different cultures. What feels like “excellent service” in one culture can feel rude, intrusive, or distant in another. It’s not a lack of skill — it’s a gap in cultural understanding. This is where we come in. Our Cross Cultural Customer Engagement Workshop is designed to equip hospitality and tourism workforce to with intercultural skills that enable them read and understand cultural cues, adapt their service style, and deliver world-class, guest-centered experiences to anyone, from anywhere.
If you are in tourism and hospitality industry in Rwanda don't miss this workshop.
Please share this with other people that you think might benefit from this workshop.
Sign up today!
https://www.impactroute.org/impactrouteevents/crosscrossculturalcustomerengagement
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Event Venue & Nearby Stays
Hotel Chez Lando, Kigali, Rwanda
Concerts, fests, parties, meetups - all the happenings, one place.
