Learn to navigate difficult discussions with confidence and empathy, fostering positive outcomes and strengthening relationships.
About this Event

Achieve business excellence within the sports and activities sector with our Train for Success series. Gain valuable insights from our highly successful coach. Hone your skills, and unleash your full potential and that of your business. This series of training sessions will equip you with the tools and knowledge needed to grow and thrive in today's competitive landscape.

Step into the realm of powerful communication with our bespoke "Courageous Conversations Training Course," exclusively designed for individuals in the sport and activity industry.

In this empowering course, you'll learn to navigate difficult discussions with confidence and empathy, fostering positive outcomes and strengthening relationships.

Develop the skills to address sensitive issues, give constructive feedback, and resolve conflicts constructively.

Our experienced trainer will guide you through active listening techniques, fostering a culture of openness, and promoting inclusivity within your team or organization.

Embrace the art of courageous conversations and create a supportive environment that encourages growth and mutual understanding.

Our Professional Trainer:

Mark Rasche

Mark Rasche is an experienced professional in sports, leisure, kids activities, indoor play, education, and franchising. With over 20 years of hands-on experience, Mark serves as the lead trainer for this comprehensive modular training course, tailored to professionals in these industries. The course provides attendees with practical skills to optimize operations, enhance customer experiences, and maximize revenue.

Mark's modular approach allows participants to choose specific modules aligned with their needs, ensuring a personalized learning experience. Emphasizing practical application, he equips attendees with actionable strategies for immediate implementation, covering marketing, efficiency, staff management, and customer engagement.

Mark fosters an inclusive learning environment, encouraging idea-sharing and fostering discussions. With his guidance, professionals gain confidence and drive positive changes within their organizations.

By attending Mark's training course, individuals in sports, leisure, kids activities, indoor play, education, and franchising can seize opportunities, overcome challenges, and achieve long-term success.

Mark is endorsed by the Children’s Activities Association (of which he is Deputy Chairman), as well as The Approved Franchise Association, The Association of Indoor Play and the Association of Business Mentors.