Copy of Copy of Care Navigation Training (NHS staff with NHS email)

Specific topics covered:

Shared decision making
Introduction to coaching principles Developing an understanding of the local care landscape
About this Event

Specific topics covered:

Shared decision making

Introduction to coaching principles

Developing an understanding of the local care landscape

Understanding the different roles in the system

Course Objectives:

Engage people in a case for change towards a person-centred approach

Understand the value of coaching approaches for them and their work setting.

To appreciate the move from what’s the matter with you, to what matters to you, and how WMTY is the basis of a coaching approach.

Develop their personal skills, knowledge and confidence, values, and dispositions in having care navigation conversation, based on WMTY and coaching principles.

Appreciate the value of shared decision making and how to support it.

Enhance attendees feeling of value and self-worth at work.

Who can attend?

This introduction has a broad appeal across all levels of expertise and experience, but is specifically designed for frontline support staff like receptionists, care navigators, health care assistants and support staff. No prior knowledge necessary, but some preparatory reading will be supplied, and will enhance the session.