Conflict Management for New Supervisors [Micro-Learning]

All organizations encounter conflict because individuals naturally differ in perspectives, values, and approaches. Conflict is normal, inevitable, and essential — highlighting underlying issues, driving problem-solving, and creating opportunities for growth. When managed constructively, conflict encourages open-mindedness, introduces fresh perspectives, sparks innovation, and strengthens relationships. Effective supervisors not only anticipate conflict but also embrace it as a valuable aspect of organizational dynamics.

Organizations benefit from leaders skilled in managing and resolving conflict effectively. Conflict Management for New Supervisors is a two-hour micro-course designed to equip participants with the knowledge and tools to turn conflict into a constructive learning experience.

By the end of this course, participants will be able to distinguish between productive and non-productive conflict, identify common causes of workplace conflict, and apply win-win strategies to manage and resolve conflicts effectively.

This course is valuable for anyone seeking practical conflict resolution skills to improve communication, handle challenging situations, and contribute to a positive work environment.

• New Managers and Supervisors
• Administrative/Support Staff • Project Managers
• Emerging Leaders
• Team Leads
• Conflict Resolution Professionals
• Team Members
• Human Resources Personnel
• Committee and Department Heads

Event Venue

Online