Communication Skills 1 Day Workshop | Wollongong, NSW

• Duration: 1-Day Practical Training (8 Hours)
• Timing: 9:00 AM – 5:00 PM (including breaks)
• Location: Location shared via email ( Complete Address )
• Format: Classroom Training (Virtual option available on request)
• Language: English
• Certificate: Course Completion Certificate
• PDUs Awarded: 8 Professional Development Units
• Contact: [email protected]

Event Description

Master the Art of Effective Communication – Build Confidence, Influence, and Stronger Connections

Clear and confident communication is the foundation of every successful professional and personal relationship. Whether you are a team leader, a manager, or an individual contributor, the ability to express your ideas effectively and listen actively can dramatically improve your influence and collaboration.

This interactive 1-day Communication Skills Training by Learnerring is designed to help you build stronger interpersonal connections, navigate difficult conversations, and communicate with clarity and confidence in any situation.

Perfect for professionals, team leaders, managers, and anyone seeking to enhance workplace relationships and performance, this workshop equips you with practical tools to improve both verbal and non-verbal communication.

By the end of this 8-hour power-packed session, participants will be able to:

• Communicate messages clearly and confidently to colleagues, clients, and stakeholders.
• Build rapport quickly and foster stronger professional relationships.
• Navigate difficult conversations with confidence and empathy.
• Understand and manage non-verbal communication cues effectively.
• Enhance listening skills to encourage open and productive dialogue.
• Reduce misunderstandings and increase team collaboration.

• Team leaders, managers, and supervisors
• HR professionals and trainers
• Customer-facing employees
• Professionals preparing for leadership roles
• Anyone looking to boost confidence and communication skills

9:00 AM – 9:30 AM: Welcome & Icebreaker

• Understanding the importance of effective communication
• Setting personal communication goals

9:30 AM – 11:00 AM: Foundations of Effective Communication

• Barriers to communication and how to overcome them
• The 7 Cs of communication (Clear, Concise, Concrete, Correct, Coherent, Complete, Courteous)

11:00 AM – 11:15 AM: Break

11:15 AM – 12:45 PM: Building Rapport & Active Listening

• Techniques to build trust and connection quickly
• Mastering active listening for better conversations

12:45 PM – 1:30 PM: Lunch Break

1:30 PM – 3:00 PM: Non-Verbal & Emotional Intelligence in Communication

• Reading and using body language effectively
• Managing emotions and responding empathetically

3:00 PM – 3:15 PM: Break

3:15 PM – 4:30 PM: Handling Difficult Conversations

• Staying calm and confident under pressure
• Practical role-play exercises to handle conflict situations

4:30 PM – 5:00 PM: Action Planning & Wrap-Up

• Creating a personal action plan to improve communication skills
• Q&A and feedback session

Offers & Discounts

🎉 Group Discounts Available:

5–10 participants → 10% Discount

11–20 participants → 15% Discount

Corporate & Team Training Available

Want this course delivered at your workplace or for your team? We offer customized onsite and virtual sessions for companies.📩 Email us at [email protected] for details.

Event Venue & Nearby Stays

For venue details reach us at [email protected], Wollongong, Australia

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