Communication Excellence 1-Day Workshop for Executive Assistants in Poznań

Certificate: Course Completion Certificate
Duration: 1 Day
Delivery Mode: In-house | Classroom | Virtual | Hybrid
Language: English
Credits: 8

Course Overview

This program is designed to enhance the communication capabilities of Executive Assistants, enabling them to communicate with clarity, confidence, and professionalism in fast-paced executive environments.

Participants will strengthen their verbal, written, and interpersonal communication skills, learn to manage upward communication effectively, handle challenging conversations with diplomacy, and represent leadership with credibility.

The course also supports aspiring Executive Assistants in understanding the communication standards expected in executive support roles.

Key Outcomes

By the end of this program, participants will be able to:

• Communicate confidently and professionally with senior leaders
• Manage communication effectively across levels and functions
• Draft clear, concise, and impactful executive emails
• Demonstrate assertive yet respectful communication
• Handle difficult conversations with professionalism
• Improve listening skills and minimize communication gaps
• Build trust and credibility through effective communication
• Understand executive-level communication expectations

Training Methodology

• Interactive discussions
• Real-world workplace scenarios
• Role plays
• Group activities
• Case studies
• Self-assessments
• Practical writing exercises

Target Audience

Primary Audience

• Executive Assistants supporting senior leadership (CEOs, Directors, VPs)
• Senior Administrative Assistants
• Personal Assistants to executives
• Office Managers handling executive coordination

Secondary Audience (Aspirants)

• Administrative professionals transitioning into EA roles
• Team coordinators or project support staff
• Newly promoted executive support professionals

This Program is Ideal For Individuals Who:

• Work closely with senior leadership and stakeholders
• Manage confidential communication
• Coordinate executive schedules and correspondence
• Seek to enhance confidence and professionalism
• Aim to prepare for higher-level responsibilities

Prerequisites

None

Technical Requirements (For In-House Delivery)

• Projector / Screen / TV
• HDMI cable
• Notebook and pen
• Internet access
• Laptop or tablet (if required)

Bring this training in-house to drive meaningful impact across your organization.

Delivering this program internally strengthens your executive support function by:

• Improving Communication Consistency: Establishes a unified professional communication standard
• Enhancing Executive Support Quality: Improves how teams represent leadership
• Reducing Miscommunication: Minimizes errors in emails, briefings, and updates
• Building Confidence: Enables assertive and professional interaction with executives
• Strengthening Relationships: Enhances collaboration across teams and stakeholders
• Developing Future Talent: Supports succession planning for EA roles
• Increasing Productivity: Reduces delays caused by unclear communication
• Promoting Professional Growth: Encourages a proactive and strategic mindset

Why In-House Delivery?

In-house training allows customization to your organization’s communication culture, leadership style, and real workplace scenarios. It also enables confidential discussions, ensures immediate application of learning, and aligns executive support teams with consistent standards and best practices—all while being cost-effective.

Get in Touch

To explore scheduling options and group pricing, contact us at [email protected].

Empower Executive Assistants to communicate with clarity, confidence, and professionalism enabling them to manage executive interactions, navigate workplace dynamics, and support high-performing leaders in fast-paced environments.

Whether supporting senior leadership, coordinating across teams, or managing critical communications, Euroedge Academy delivers practical tools, real-world insights, and proven communication strategies that drive efficiency, credibility, and measurable impact.

© 2026 Euroedge Academy. All rights reserved.

Info: Topics Covered:
• Acting as a communication bridge between leadership and stakeholders
• Managing internal and external communication responsibilities
• Addressing common communication challenges
• Understanding leadership expectations
• Building a professional image and credibility

Info: Topics Covered:
• Speaking with clarity and confidence
• Using professional tone and language
• Telephone and virtual meeting etiquette
• Interacting respectfully with senior leaders
• Managing interruptions and time pressure

Info: Topics Covered:
• Principles of active listening
• Avoiding assumptions and miscommunication
• Clarifying instructions effectively
• Effective note-taking techniques
• Asking relevant and insightful questions

Info: Topics Covered:
• Structuring professional emails
• Writing concise and clear messages
• Managing tone in written communication
• Writing on behalf of executives
• Responding to difficult emails professionally

Info: Topics Covered:
• Understanding passive, aggressive, and assertive styles
• Saying “no” professionally
• Managing demanding stakeholders
• Handling conflict calmly
• Maintaining professionalism under pressure

Info: Topics Covered:
• Communicating effectively with senior executives
• Providing clear and concise updates
• Escalating issues appropriately
• Maintaining confidentiality
• Building trust with leadership

Info: Topics Covered:
• Transitioning from admin to executive-level communication
• Developing executive presence
• Building confidence with senior stakeholders
• Enhancing professional credibility

Event Venue & Nearby Stays

Regus - Poznan, City Centre, Regus - Poznan, City Centre, Poznań, Poland

Concerts, fests, parties, meetups - all the happenings, one place.

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