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Master the skills you need to succeed in today’s customer-focused workplace in this 6 part series presented in partnership with Alamance Community College. Join us for a unique learning experience with professional encourager Karen Watts.• Identify elements of a good or great customer service experience
• Understand and model behaviors that are essential for delivering good customer service
• Discuss and apply various business communication strategies – verbal and written
• Recognize the fundamentals of customer loyalty and relationship
• Identify and manage the most common customer service problems
• Practice good customer service strategies with peers
When: Tuesdays and Thursdays September 9th - 25th, 9AM - 12PM
Register Today: https://lp.constantcontactpages.com/ev/reg/ngr5kem
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Event Venue & Nearby Stays
411 W 5th St, Burlington, NC, United States, North Carolina 27215
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