Coaching for Managerial Success: 1 Day Workshop in Mackay

Step beyond traditional management and master coaching techniques that inspire lasting growth and motivation
About this Event

Bring your team and save:

1. Groups of three or more receive a 10% discount

2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.

Duration: 1 Full Day (9:00 AM – 5:00 PM)

Delivery Mode: Classroom (In-Person)

Language: English

Credits: 8 PDUs / Training Hours

Certification: Course Completion Certificate

Refreshments: Lunch, beverages, and light snacks will be provided during the session.

Course Overview:

Great managers don’t just direct — they coach their people to achieve excellence. This program equips you with the essential coaching mindset, tools, and techniques to help your team unlock their full potential. You’ll learn how to apply structured coaching conversations, ask powerful questions, and create an environment of trust and growth. The course bridges the gap between management and leadership, enabling you to shift from telling to empowering. Through interactive sessions, you’ll gain practical insights to transform everyday interactions into opportunities for performance improvement.

Learning Outcomes:

By the end of this course, you will be able to:

Learn to apply proven coaching techniques to maximize employee performance.
Differentiate between directive management and empowering coaching.
Develop the ability to ask insightful questions that inspire growth.
Foster trust, engagement, and accountability within your team.
Confidently handle difficult coaching conversations with clarity and empathy.
Build a workplace culture that values learning and continuous improvement.

Target Audience:

Managers, Supervisors, and Team Leaders
HR and Learning & Development Professionals
Project Managers and Department Heads
Emerging Leaders and Aspiring Coaches
Anyone responsible for developing others at work

Why is it the Right Fit for You?

This course is ideal for leaders who want to elevate their management style through effective coaching. You’ll gain tools that foster performance, motivation, and ownership across your team. Our facilitators are experienced professionals who focus on practical, real-world scenarios rather than theory. You’ll experience a mix of interactive learning, guided reflection, and peer discussions, ensuring that the skills you learn can be immediately implemented in your workplace. Choosing this course means investing in a proven approach to developing engaged, high-performing teams.

Would you like to strengthen your leadership team with tailored coaching skills?

We offer customized in-house programs designed to fit your organization’s goals, culture, and learning objectives. Our facilitators can adapt the content, case studies, and exercises to reflect your specific challenges. Whether you want to upskill new managers or enhance the effectiveness of seasoned leaders, our flexible training options ensure measurable results and improved team performance.

Contact us today to schedule a customized in-house, face-to-face session:

Agenda
Module 1: Understanding the Role of a Coaching Manager

Info: • Define the difference between managing and coaching
• Explore the mindset and skills of effective coaching leaders
• Recognize the value of coaching in team success
• Activity

Module 2: Building a Coaching Foundation

Info: • Establish trust and psychological safety with employees
• Identify coaching opportunities in daily work
• Set clear goals and expectations
• Activity

Module 3: Powerful Questioning Techniques

Info: • Learn how to use open-ended and reflective questions
• Apply questioning to uncover motivation and barriers
• Avoid leading or judgmental communication
• Activity

Module 4: Active Listening for Managers

Info: • Understand the power of silence and empathy
• Recognize verbal and non-verbal cues
• Strengthen rapport through responsive listening
• Activity

Module 5: Coaching Models in Practice

Info: • Apply the GROW model effectively in real situations
• Use structured frameworks for performance conversations
• Encourage accountability through goal setting
• Activity

Module 6: Handling Difficult Coaching Situations

Info: • Manage emotional reactions and resistance
• Adapt coaching techniques for diverse personalities
• Maintain professionalism in sensitive discussions
• Activity

Module 7: Developing Coaching Questions and Tools

Info: • Create customized coaching prompts and resources
• Utilize coaching cards and visual aids
• Align tools with individual and team needs
• Activity

Module 8: Practical Coaching Application

Info: • Conduct live or simulated coaching sessions
• Reflect on strengths and improvement areas
• Link learning to workplace implementation
• Activity

Module 9: Sustaining a Coaching Culture

Info: • Reinforce ongoing coaching behaviors
• Integrate coaching into leadership systems
• Encourage peer and upward coaching
• Activity