CMF - Credit Management Forum

Join us for a face-to-face meeting with an exciting agenda and lots of hands-on knowledge being shared. An opportunity to meet with your peers, share best-practice and get the support you need in your credit career.

09.30. Physical attendees arrive for Coffee and Networking

09.45. Virtual attendees please log onto Zoom to be ready for the 10.00 start.

10.00. Welcome and Introductions

• Updates Jon Swan, Partner, O2CLab/Forums International

10.15. Economic & Insurance Outlook

• Election on the horizon what can we expect in the second half of year.
• Derek Barnett, Director, W Denis Credit Risks Ltd
  11.00. Break
  11.15. Sourcing essential information

Dan Hancocks, MD, CoCredo
12.00 AI-driving all your O2C needs – Series Part One.

• Maximising profitability in a rapidly changing business environment, organisations need to elevate their customer experience all along the order-to-cash (O2C) cycle and accelerate cash collection and revenue recognition.
• In this series Martyn will take a look at each solution & explain the benefits, business case and ROI expectations.
• Martyn Brooke, Credit Management Specialist, Esker
  12.45. Lunch
  13.30. Member Roundtable

Sharing case studies and experiences

14.00. Employment Market update

• Natascha Whitehead FCICM Senior Business Director - Credit Management UK Channel Lead Recruitment expert in Credit Management, HAYS
• Leading Teams through times of Technology ChangeObjectives:
  - The right people and mindset to take the business forward
  - Recognising how to support your team through change
  - Pam Thomas, Senior Partner, O2CLab
  15.00. The Mentimeter Session
• What do you want to see on the next agenda?
• Your Feedback
  15.10. Wrap-up & Close

Event Venue & Nearby Stays

3rd floor, 1 Colmore Row, 1 Colmore Row, Birmingham, United Kingdom