This course is designed to give first responders a basic understanding of de-escalation and communication skills.
About this Event

This course is designed to give traditional and non-traditional first responders a basic understanding of de-escalation and communication skills. Topics include; Tactical communications, basics of de-escalation skills, verbal vs non-verbal communications, active listening skills, cultural considerations, identifying what is a crisis, the importance of effective communication and strategies for handling frequently encountered situations

This event is for residents and/ or service providers to residents of Orange County, California only.

There is a minimum registration requirement of 10 participants in order for this training to be facilitated. If there are fewer than 10 participants, the training will be rescheduled for the upcoming month. Thank you for your cooperation and support.

Please note that we will no longer admit new participants after 15 minutes into the presentation due to the impact on the training process, information being shared and current participants.